67956BRAuto req ID:67956BRJob Code:S0658M FSS Exec Education Mgt IV Department Office Location:USA - MA - Boston Business Title:Associate Director, Program Delivery, Executive EducationSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :058Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Additional Qualifications and Skills:Other Required Qualifications: + Bachelor’s degree required. + 7+ years professional experience, including supervision of staff. Additional/Desired Qualifications: + Project management experience is a must, with proven ability to guide, lead, and develop project management skills in others. + Excellent interpersonal skills, with a commitment to collaborative work within a team-based model. + Demonstrated success building partnerships at all levels within an organization and with other key stakeholders. + Flexibility to adapt quickly to the changing needs of the business, and the ability to lead others through change. + Must be highly organized with the ability to prioritize and manage multiple projects and teams in a fast paced, customer-focused environment. + Proven leadership skills in motivating and engaging staff, enhancing morale, fostering professional development, and supporting staff retention. + Strong written and verbal communication skills + Motivated to learn, drive innovation, and flexible to change. + Prior experience in higher education preferred. Additional Information:This is a hybrid position which we consider to be a combination of onsite and remote work at our Boston, MA based campus. Please note that for the first 90 days of employment, you will be expected to be onsite 5 days/week. This role is required to be onsite for the entire duration of a program when in-session. When not in session, Executive Education expects Program Delivery staff to be onsite a minimum of 2 days per week and departments to provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice. We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. A cover letter is required to be considered for this opportunity. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment.Department:Executive EducationPre-Employment Screening:Education, IdentityJob Function:Faculty & Student Services, General AdministrationSchool/Unit:Harvard Business School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Basic Qualifications: + Bachelor’s degree or equivalent work experience required + Minimum of 7 years’ relevant work experience Position Description:Reporting to the Sr. Director of Program Delivery, the Associate Director plays a key role in the management of the program delivery teams, ensuring the successful execution of programs, and ongoing professional development of the overall program delivery staff. Additionally, the Associate Directors will operate as a core team, working collaboratively with the Sr. Director of Program Delivery, driving important decisions that impact strategic planning and other initiatives that directly impact the program delivery team and business processes. + Supervises a group of program managers, serving as a point person to problem solve and trouble shoot program related issues, while maintaining consistency across programs. + Defines and communicates work standards and performance expectations, providing ongoing and timely feedback. + Develops and maintains strong working relationships through open and ongoing communication with all Program Directors, ensuring a cohesive and effective partnership with the program delivery teams. + Leads and guides delivery teams navigating ongoing implementation of new initiatives within Executive Education that result in new processes, new and innovative program components, and evolving delivery models. + Assesses complex situations, identifying opportunities, and implementing effective solutions. + Collaborates and develops strategies to increase staff engagement with the goal of increasing tenure, staff morale, and sense of purpose and motivation among the team, aligned with ExEd Hoshin Kanri goals. + Monitors, revises, and implements as necessary, ongoing changes and improvements to the program delivery staffing model. + Develops, implements, and maintains an enhanced operational strategy that ensures scalability across the various and expanding program models, new delivery formats, and ongoing content initiatives. + Briefs and consults with the Sr. Director of Program Delivery on decisions, highlighting issues and wins, related to staffing, programming, processes, and other related program delivery initiatives. + Advises and influences development of training resources, providing ongoing feedback to the training team, supporting the success of the Learning Lab. + Provides ongoing coaching, communicating and motivating staff around new processes and policies. + Manages programs on an as needed basis, providing coverage when short staffed, or covering leaves. + In addition, the Associate Director serves as the point of contact for key business areas, driving projects forward. Areas of focus, which may evolve to meet new business initiatives, include: technology, hiring and other human resource initiatives, professional development initiatives, process improvement and partnerships, participant experience, and staff engagement. + Responsible for other duties as assigned. Candidates will less experience may be considered for Grade 57/Assistant Director.Commitment to Equity, Inclusion, and Belonging:Harvard University views equity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify this excellence while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include: + Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers. + Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date. + Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more. + Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service. + Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools. + Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions. + Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning. + Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more. + Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston. Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-WB1About Us:HBS is a world leader in providing transformative leadership training to organizations across the globe. HBS Executive Education offers a robust suite of programs, designed to help clients solve their strategic issues, which use the world’s best faculty, offer an interactive learning experience alongside the most accomplished, diverse cohort of fellow participants, all in state-of-the-art, world-class facilities. A non-profit entity that supports both faculty research and the overall School mission, HBS Executive Education offers open enrollment and custom programs that focus on a range of timely topics including leadership, strategy, finance, entrepreneurship, and innovation. HBS Executive Education delivers over 130 intensive educational programs to 12,000 + participants annually. Programs are fully immersed, living-learning experiences designed to provide networking opportunities and engaging conversations. Many participants build connections and friendships here that last decades, even a lifetime.