The Associate, Business Analyst is responsible for providing technical and business knowledge throughout the lifecycle of a project. This includes defining objectives, scope, and deliverables, identifying risks and dependencies, and developing comprehensive project plans, if required, in conjunction with project manager, where applicable. Additionally, the person collaborates with stakeholders to align projects with business goals, to ensure regulatory compliance, and to maintain effective communication and reporting. The Business Analyst plays a critical role in driving successful implementations that support the business’s objectives and enhance operational efficiency.
The Associate, Business Analyst will additionally provide support for oversight of EUC Governance Program activities for SMBC Canada Branch in coordination with SMBC AD EUC governance team. The primary focus of this responsibility is to work with business functions in identification of EUC tools, risk & control assessments, consult on the design & execution of controls, support and/or performance of EUC tool testing and implementing IT solution, if required.
Additionally, the person should have at least peripheral knowledge of key banking & financial services business uses in-scope of the program, such as financial, management & board reporting, compliance, front-office transaction processing and/or capital & treasury management.
Role Objectives: DeliveryWork with business, technology staff and management to perform analysis, to develop and to maintain business requirements document and IT requirements document.
Participates in the support of systems including requirements gathering, design documentation, monitoring issues and enhancements of systems.
Participates in system development lifecycle including all aspects relating to testing (eg. unite, end-to-end, parallel), implementation, training and documentation.
Acts as a liaison and facilitator between all business units and technology teams to investigate and resolve application functionality, technical-related issues or requests, including EUC tools
Provides assistance and advice to business users in the effective use of systems
Assist with research to identify solutions for current and future business needs.
Identify technology modification requirements in existing applications to meet business user requirements
Design and create queries and reports by analyzing business and user requirements using SQL, Power BI or any other BI tools if required
Assist in designing and creating EUC tools by analyzing business, user and regulatory requirements.
Create and maintain procedures and documentation, including workflows and diagrams
Manage activities related to EUC tools and support team on testing to ensure adherence to EUC policy.
Assist in response to audit related inquiries in relation to EUC tools.
Working with EUC Owners, EUC Developers, and other stakeholders to comply with EUC Policy and Standards and the deployment and operation of an EUC Governance tool.
Assisting business partners with EUC related inquiries, projects and other ad-hoc tasks as needed.
Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function.
Integrates subject matter and industry expertise within a defined area.
Compliance
Ensure full compliance with all the Bank’s policies and procedures, including Anti-Money laundering policies, and the requirements of the relevant regulatory bodies as communicated by Compliance Department.
Ensure all mandatory trainings are completed within due date
Bachelor’s degree or equivalent experience (Preferably in a Technology, Finance, Business or related discipline).
3-5 years of business analyst experience in in banking / financial services.
Specific knowledge of business processes in-scope for EUC governance is a plus: (Reporting – Financial, Regulatory, Risk, Executive Management, Board; Front-Office Operations, Compliance, Capital / Treasury Management, Tax).
Proficient in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Visio).
Proficient in various programming languages and tools used by business to develop EUC solutions (Python, R, Excel Power Apps, VBA, SQL, BI – Power BI / Tableau, Alteryx).
Strong process mapping skills required; ability to gather and analyze data, organize findings, build presentations
Ability to effectively communicate ideas, project status, and recommendations.
Adept at queries, report writing and presenting findings to all levels of business partners.
Strong planning and coordination skills for implementing brand new cross-functional processes and activities.
Assertive and self-confident to challenge status quo and propose diverse ideas within existing processes and business practices.
Pragmatic problem-solver, forward thinker with knowledge of broader financial business models and operating risks.
Strong relationship management skills with ability to deepen relationships and build partnerships across key support all areas like Business, Finance, Audit, Compliance, Data Office, other Technology Partners, Risk, and Legal.
Manage and own escalations through to resolution including root cause analysis, identify fix and preventative measures.
Effective analytical skills and proactive approach to problem-solving with limited supervision
Ability to manage competing priorities and aggressive deadlines while remaining focused on critical detail.
Self-motivated, positive, creative, innovative thinker, customer-oriented, resourceful, flexible
Highly organized multi-tasker with the ability to prioritize and manage time strategically
About SMBC About SMBC
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC Rail Services LLC, Manufacturers Bank, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at SMBCCB_Accessibility_Canada@smbcgroup.com
SMBC is an EO employer – M/F/Veteran/Disability