**Date Posted:** 2024-12-02 **Country:** United States of America **Location:** OTMAH: Massachusetts Home Office Remote Location, Remote City, MA, 06032 USA **Role Overview:** The Digital Marketing Operations (MarTech) function as part of the Global Digital Marketing Center of Excellence (COE) is responsible for serving as the super-user and product champion for a variety of digital tools. Under the general direction from the DM Technology and Operations leader, they perform day-to-day functions in MarTech tools to execute on .com (Direct, Offline, Inbound) and email strategies as defined by the Product Marketing and Digital Marketing teams. Position can be remotely based. **Responsibilities** include but are not limited to: • Deep understanding of hands-on knowledge of all tool functionality - List Management, Forms, Landing Pages, Blogs, Email, Sales, Automation/Workflows, Properties, Integrations, etc • Act as support role for Marketing Automation Tools (ie HubSpot & PandaDoc) • Develop/Maintain organization/taxonomy/standardization such as pre-defined , Folder Structure, Naming Conventions, Properties, Global Footers, etc. • Forms - Create & Design as required for campaigns; provide embed code to DT/.Com team. Help with standardizing fields and names of forms. Verifying/checking Captchas. • Blogs/Landing Pages - Created & Design as required for campaigns (or provide agency access); provide URLs to Paid Media/MarComms/Analytics • Workflows - Develop/Maintain workflows for all DM campaigns including paid, organic, email, integrations, etc; simplify and streamline where applicable. Develop/maintain constant QA to ensure proper functionality. • Support super admin for access requests; develop/maintain governance and permissions around pre-defined Teams, Roles; provide guidance on login usage • Email: Support import & upload marketing lists to upcoming campaigns; create suppression lists as necessary. QA (footers, links, buttons, etc). Provide expertise in email best practices in terms of design, content (including subject lines, from names, etc), send date/time, frequency, CTA (keeping close coordinate the Line of Business Digital Marketer for lead management). **Qualifications:** • 0-3 years experience and/or education in Marketing and/or related field • Preferred experience and/or education in marketing automation platforms and/or CRM systems, or similar technology tools • Problem-solving skills – ability to think critically and creatively for technical issue resolutions • Project management skills – managing multiple projects simultaneously with tight deadlines, strong organization skills and attention to detail • Bachelor's degree in a business-related field or equivalent experience Apply today to join us and build what’s next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) . Become a part of the Otis team and help us #Buildwhatsnext! **_Otis is An Equal_** **_Opportunity/Affirmative_** **_Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._** _To request an accommodation in completing an employment application due to a special need or a disability, please contact us at_ _careers@otis.com_ _._ **Privacy Policy and Terms:** Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.