Job Title: Associate, Sales Support Job Description We are seeking a highly organized and detail-oriented Content Management Specialist to join our team. As a Content Management Specialist, you will be responsible for overseeing the creation, organization, and maintenance of digital content across various platforms. Your role will involve collaborating with cross-functional teams to ensure the smooth flow of content and its alignment with business objectives. **Responsibility/Activity:** + Content Creation and Editing: Create, edit, and proofread engaging and high-quality content for websites, blogs, social media, and other digital platforms. + Content Strategy: Develop and implement content strategies to meet business goals, considering target audience, brand guidelines, and SEO best practices. + Content Organization and Management: Organize and manage digital assets, including text, images, videos, and audio files, using content management systems (CMS) or other relevant tools. + Content Publishing: Upload, format, and publish content on various platforms, ensuring accuracy, consistency, and optimal user experience. + Collaboration: Collaborate with cross-functional teams, including marketing, design, and development, to gather content requirements, obtain approvals, and ensure timely delivery. + Content Training and Support: Provide guidance and training to content contributors on best practices, CMS usage, and content management workflows. + Analytics and Reporting: Monitor content performance using analytics tools, generate reports, and provide insights to improve content effectiveness. + Content Governance: Establish and enforce content governance policies, ensuring adherence to brand standards, style guides, and legal regulations. **Must have skill** + Bachelor's degree in computer science, information technology, or a related field. + Proven experience in managing and administrating content management systems, such as WordPress, Drupal, or SharePoint. + Proficiency in HTML, CSS, and JavaScript for front-end customization and troubleshooting. + Strong understanding of web development principles, including responsive design, accessibility, and SEO best practices. + Technical expertise in integrating CMS with other systems and platforms, such as marketing automation tools, CRM systems, or e-commerce platforms. + Familiarity with content migration strategies and tools to facilitate seamless data transfer into the CMS. + Strong communication and collaboration skills to work effectively with cross-functional teams and stakeholders. + Detail-oriented with the ability to manage multiple projects and prioritize tasks effectively. + Strong organizational and time management skills to meet deadlines and prioritize tasks. + Excellent communication skills, both written and verbal, with the ability to articulate content requirements and provide constructive feedback. Location: MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak Language Requirements: English (Required) Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**