**DESCRIPTION** The Account Lead/Associate Account Director will manage the Google 1P Account team, and is responsible for the timely delivery of all client objectives, program/project reporting, and program deliverables. They will work closely with the other program Leads and Client team to ensure all projects and deliverables are being tracked and delivered at a high level. Will ensure the account team is delivering program/project recaps and reports promptly and consistently. **RESPONSIBILITIES** + Communicate directly with client to provide insights and analysis regarding program performance and to identify opportunities for continued improvement + Provide direction and management to the team regarding client expectations and performance goals. + Act as the daily POC for the key client stakeholders across US and CA and work with the field team leads and internal operations lead to ensure alignment for program delivery against client priorities and goals. + Oversee a team of account managers who have direct responsibility of managing liaison client partners. + Lead all program executions (executions/projects) from request intake, set up, and follow through – complete project management end to end. + Proactively recommend initiatives (define strategy) based on industry trends/knowledge and competitive landscape + Lead program performance reporting, program measurement, ongoing, and ad hoc analysis as required + Evaluate reporting compliance from top down to ensure maximum compliance and program profitability + Focus on increasing sales and growing margin by maximizing all revenue opportunities + Define, monitor and give feedback on key performance metrics + Take appropriate actions when performance metrics are not met + Ensure that the right resources are in place and that the field staff has access to the necessary information, tools and technology to achieve the desired results + Manage turnover and fallout and increase retention + Meet regularly with and provide feedback and coaching to direct reports **QUALIFICATIONS** Minimum Education Requirements: + Bachelor Degree, Master’s Preferred Experience Requirement: + Ten plus years of prior relevant experience in Business, Marketing or related field with seven to ten years of management experience, with experience in a Consumer Electronics, retail/merchandising/marketing environment OR any similar combination of education and experience + Retail and/or field marketing agency experience highly preferred + Profound understanding of mass, big box, electronics retailers including in-store process, merchandising and training practices and standards + Experience directly managing a large (150+ person) multifaceted retail organization including field execution teams, internal operations, and client services + Must have a valid driver’s license + This position requires that you drive on behalf of Acosta Sales & Marketing, and as such, any DUI/DWI conviction in the past 36 months will be an immediate disqualifier for this position. Knowledge, Skill and Ability Requirements: + Proven success in senior level client relationship development and management + Outstanding organizational skills, attention to detail, project management experience, and prioritization of tasks + Superior interpersonal skills to work closely with other team members and the client + Professional attitude and strong leadership skills + Strong verbal communication and presentation skills + Excellent judgment, effective problem-resolution skills, and the ability to balance multiple demands + Extroverted, Motivated & Confident working with people; Magnetic personality + Must be familiar with Google Workspace + Comply, adhere and ensure that direct reports comply and adhere to company policies concerning disciplinary, termination, performance and conduct issues in communications with all direct reports and/or team members + Supervise activities of all direct/shared departmental reports, including clearly communicating client and account team expectations, developmental planning for management employees and succession planning within programs, ensuring that all direct reports are trained on program specifics + Remain proactive in anticipating problems or issues and resolves issues quickly + Provide program direction and overall strategy management to training organization to ensure that all training needs of the field and management are being properly assessed + Ability to travel 10%-15% + Must have and maintain valid drivers’ licenses. **ABOUT US** Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Administration **Position Type:** Full time **Business Unit:** Marketing **Salary Range:** $95,000.00 - $115,000.00 **Company:** Mosaic Sales Solutions US Operating Co, LLC **Req ID:** 4714