HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.

The Associate Account Manager provides support with the day-to-day management of all HPOne’s contracted Medicare brokerage carriers. This Associate will have regular interaction with both internal and external contacts and will play an integral role in building carrier relationships and sales growth and retention.

Supervisory Responsibilities:

None

Duties/Responsibilities:

Assist effective facilitation, coordination, development, implementation, and execution of new carrier rolloutAssist in building and maintaining positive relationships with our carrier partners and all Health Plan One internal departments and assist as neededConduct regular internal sales/operations meetings to review performance and identify areas for improvementGather all carrier compensation schedules and work closely with finance to track in our internal systemResolve conflicts and provide solutions to internal/external parties in a timely manner and provide support and assistance to the team  Management of our internal Share Point siteProvide reporting on a regular cadence capturing competitive retention and compliance data by partnerGather other data needs, analyze and interpret results using statistical techniques and provide ongoing reportsPerform other related duties as assigned

Required Skills/Abilities:

Bachelor’s degree in business or relevant concentration1 year in a sales or client services-oriented support roleExcellent verbal, written and Microsoft Outlook and Excel skillsStrong relationship management skills, both internally and externallyStrong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Proven ability to learn and execute multiple processes and to be proactive in identifying potential obstacles in completing a task... Out-of-the-Box thinker!High level of integrity, judgment and follow throughStrong time management and organization skillsAdaptable to change and fast paced environmentExperience automating processes and identifying efficiencies to be gained

Preferred Skills/Abilities:

1+ year Medicare Insurance carrier experienceFamiliarity with insurance carrier commission schedulesUnderstanding of Medicare principles as they pertain to the sale of Medicare productsExperience in a business-to-business customer environment with health plans or within healthcare

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment (constant noise, fluorescent overhead lighting)

Our centers are consistent with CDC guidelines and align with local government orders pertaining to all Company physical locations in relation to COVID-19.

Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications. HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HealthPlanOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at accommodations@hpone.com