Associate Analyst, Customer Solutions - Hybrid Requisition Id: 374633 Business Unit: LTL Location: North Richland Hills, TX, US, 76180 **What you’ll need to succeed as an Associate Analyst, Customer Solutions at XPO** Minimum qualifications: + Bachelor’s degree or equivalent work or military experience Preferred qualifications: + 1 year of analytical experience or equivalent combination of education and experience + 1-2 years of logistics or transportation experience **About the Associate Analyst, Customer Solutions job** Pay, benefits and more: + Competitive compensation package + Full health insurance benefits available on day one + Life and disability insurance + Earn up to 15 days of PTO over your first year + 10 paid company holidays + 401(k) option with company match + Education assistance + Opportunity to participate in a company incentive plan What you’ll do on a typical day: + Review premium service shipments daily to identify any at risk shipments + Maintain responsibility for daily reports and other customer communications + Build trust with customers by providing insight and value to the XPO shipping experience + Maintain a clear understanding of each premium service product and use data to suggest improvements or raise concerns + Partner with supervisor and team daily to ensure customer needs are met + Provide feedback and ideas for improvements + Use a variety of tools to perform work efficiently and meet requirements + Use critical thinking and resourcefulness to resolve any unexpected issues + Demonstrate a can-do attitude, strong work ethic, teamwork and respect for others while working \#LI-Hybrid **About XPO** XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en\_US) .