The Legal team is responsible for managing the legal affairs of the company, including providing legal counsel across the organization, handling disputes, and creating and enforcing intellectual property.

Let's talk about the team:

The Legal Operations Associate will play a key role in supporting and improving the operations of ResMed’s Legal Team.

They will be responsible for helping to ensure the efficiency, accuracy, and consistency of day to day Legal Operations. This role directly impacts the smooth functioning of legal processes, acting as the backbone for legal technology administration, invoice management, and key operational workflows.

Working as part of the Legal Operations Team, you will be responsible for maintaining core legal systems, ensuring compliance with financial processes, improving workflows, and supporting the global Legal Team. This is an integral role within the Legal Operations function, requiring strong attention to detail, a problem-solving mindset, and the ability to execute legal support tasks seamlessly.

Let’s talk about the role:

Execute day to day maintenance for core legal platforms (e.g., CounselLink, MyContracts, iManage, Xakia), ensuring smooth operation and user onboarding/offboarding.Serve as the first line of support for legal technology tools, troubleshooting issues and working with IT for resolution.Drive process efficiency by documenting SOPs for core legal operations, ensuring standardization and clarity.Continuously improve legal processes by documenting workflows, identifying inefficiencies, and recommending optimizations.Assist in matter creation and tracking within CounselLink, ensuring accuracy in legal records.Support the administration of the e-billing process, ensuring timely and accurate invoicing.Review legal invoices in CounselLink, ensuring compliance with billing guidelines before approval.Support financial tracking and cross-charging as needed, ensuring accurate financial allocations and transparency.Oversee invoice processing workflows, sending reminders and ensuring timely approvals from legal teams.Maintain e-billing system, ensuring compliance with legal and organizational standards, and collaborate with legal and finance teams to resolve any billing discrepancies.Support the Legal and Finance team in updating and managing metrics and reporting and providing the subsequent data to various stakeholders.Generate reports from legal systems, tracking matter progress, financial spending, and system usage metrics.Own and triage the Legal Operations Support mailbox, responding to queries, routing requests and tracking recurring issues.Deliver onboarding training for legal-tech platforms (CLM, MMS, DMS, e-billing etc).Administer professional content subscriptions, handling license allocation.

 

Let’s talk about the you:

Required:

1-2 years of related experience in legal support role or similarExperience in legal systems or with legal operations processesA strong sense of business ethics including the ability to appropriately handle confidential information.Ability to learn quickly and understand legal activities and processes.Strong customer experience focus.Excellent written and verbal communication skills.Excited and enthusiastic to learn, and by the opportunities new challenges provide.Desire to work in a high caliber team and strive for exceptionally high-quality service delivery.Excellent computer proficiency (e.g. MS Office – Word, Excel, and Outlook)

Preferred:

Experience in Operations/ Shared Services environment in multi-national operations.Experience in working within a cross functional team.Experience in working within cross functional teams and able to support multiple countries

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.