FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Process all CIH & GU incoming volume from Cannon, CFLOW & Case Track

1. Process all CIH transactions received as per stipulated requirements.

2. Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded.

3. Ensure 100% on-time implementation of impact plans and participate / drive / contribute in team activities.

4. Attend and get certified for development plans identified to upgrade authority limit/ up skilled and personal development Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements.

5. Ensure that the agreed Individual processing Turn Around Times (TAT) are met or exceeded.

6. Ensure team operating efficiency.

7. Correspond and reply via email to business partners on any clarification and enquiries on the cases received.

8. Continuously attend/involve with training for personal and career development. Support processing within the department including cross support processing for other countries.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.