Associate Business Systems Analyst (Entry Level)

Many people know business, many people know technology, but do they know both? Can you utilize your business mindset for solving problems and recognize opportunities to incorporate technology? Are you passionate about establishing a career where you can apply your business knowledge and your understanding of technology systems to your everyday tasks? We have an opening for an entry-level Associate Business Systems Analyst in our Wakefield, MA office.

*It is important when looking for a position to consider the company and what they do. So, why us? Why would we be right for you?

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, Ireland, and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine Group, and fifty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist. Every policy we write is special, enabling our clients to do amazing things. From insuring the crops that feed us to the rock concerts that entertain us, to rescuing international travelers in trouble, we offer more than 100 classes of specialty insurance. Applying our Mind Over Risk philosophy to writing insurance allows our customers to take on opportunity with confidence. That philosophy defines our way of thinking, unites us as a team, and differentiates us from our competitors. We are much more than just an insurance company; we are a good company.

Position Overview:

The Associate Business Systems Analyst will have the opportunity to work closely with a dynamic and international underwriting team.  This role will be instrumental in bringing innovative technology ideas to reality across a growing suite of specialized risk products. This person will be diplomatic to resolve multi-stakeholder business problems and motivated to learn new systems and skills.

The role will be involved with RestAPIs, SQL, UML Diagrams, and DevOps Methodology so any experience with and/or knowledge of those is strongly preferred.

Performance Objectives:

30 Days - Learn the business and IT systems: gain familiarity with the TMHCC Specialty insurance business by learning the product suite at a high level and the state of the IT systems currently in place. Consult with business users to identify current business operating procedures and to clarify system functionality and application objectives.

90 Days - Develop a more detailed understanding: work with various departments, particularly underwriting, to assess IT system functionality and determine user and developer needs. Establish and maintain a thorough knowledge of products, both from a business perspective, as well as from a technical perspective.

6 Months - Work with the development team to test and improve IT systems: collaborate with web developers and business analysts to document future state system requirements and test various web applications. Support users with a variety of business needs including new system enhancement requests, troubleshooting issues, generation of reports and business intelligence.

12 Months - Support users and full application development lifecycle: support the full application development lifecycle including new release testing and quality. Collaborate with various departments to model workflow and business needs, and creatively think of new ways to utilize information technology to grow business.

Your Skills and Experience:

Bachelor’s degree in Computer Science, Management Information Systems (MIS), or a related field, or the equivalent education and/or experience.Up to 2 years of relevant and progressive professional experience.Insurance and/or financial services experience or internships strongly preferred.Intermediate proficiency and experience using Office 365 (Excel, Word, PowerPoint).Experience working with programming languages is a plus, but not required.Excellent written and verbal communication skills and the ability to interact with individuals at all levels within the organization.Adept at working as part of a team yet capable of working independently as needed.

Travel Expectations:

Travel Percentage: 5-10%Occasional travel for training, conferences, and visits to other offices for department meetings.

What we offer:

Just as Tokio Marine HCC Group of Companies is customer centric, we are also employee centric offering our employees a competitive salary and employee benefit package, strong learning culture, collaboration, 401K match, paid parental leave, hybrid work schedule*, and an opportunity to love what you do. The Tokio Marine Group of Companies is an equal-opportunity employer. Our office is conveniently located just north of Boston, MA on a scenic campus with an onsite cafeteria, gym, walking trails and close proximity to MarketStreet Lynnfield. Please visit www.tmhcc.com for more information about our companies.

*Our hybrid work schedule – is 4 days in the Wakefield, MA office and 1 day WFH, if desired, upon successful completion of a training period. Please consider this requirement before applying.

If your experience matches these requirements, please apply WITH A COVER LETTER.

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