Summary The Associate Chief Information Officer (ACIO) for Infrastructure and Operations leads the Office of Infrastructure and Operations within Office of the Chief Information Officer in the Office of the Secretary (OST). Responsibilities The Office of Infrastructure and Operations provides and manages the full range of commodity, enterprise-wide IT Shared Services that enable Department of Transportation (DOT) program offices to carry out mission activities, including help desk, network, server, storage, desktop, Cloud, email, wireless/mobile, telephony, Internet, telecommunications, data center management, disaster recovery, and all other infrastructure/platform commodity IT offerings, including assistive technologies. The ACIO for Infrastructure and Operations is responsible for leading and providing technical direction for a modem, high performance, secure departmental IT infrastructure that supports OST and DOT Operating Administration requirements. The ACIO for Infrastructure and Operations is responsible for the efficient, cost effective management and use of all the organization's commodity IT resources, timely and excellent delivery of services, and overall customer satisfaction. The ACIO for Infrastructure and Operations also serves as the organization's premier IT services expert and leader. Requirements Conditions of Employment You must be a U.S. Citizen. Submit application and resume online by 11:59 PM EST on the closing date. Provide all required documents by closing date. CONDITIONS OF EMPLOYMENT: PROBATIONARY PERIOD: Complete a one-year SES probationary period (unless already completed). TELEWORK ELIGIBILITY: This position may be eligible for occasional and/or regularly scheduled telework. The number of telework days approved will be determined by your immediate supervisor or manager following the agency’s telework policy and guidance. If participating in the telework program, you will be required to sign a telework agreement detailing agency telework policy requirements, working conditions, and expectations for the position. WRITING SAMPLE: A writing sample may be required. SECURITY CLEARANCE: A Top Secret SCI clearance is required to be obtained & maintained. DRUG TESTING: Pre-appointment and Random Drug testing are required. Qualifications As a basic requirement for entry into the Senior Executive Service (SES), you must clearly articulate and describe within your five (5) page resume evidence of progressively responsible supervisory, managerial, or professional experience which involved management of a program or organization of significant scope and complexity. Your resume must provide information regarding your professional experience and accomplishments that demonstrate your ability to perform the duties of this position and meet the mandatory Technical Qualification(s) and Managerial Executive Core Qualifications listed below. TECHNICAL QUALIFICATIONS (TQs): Below are the descriptions of the mandatory technical qualifications for this position. Your five (5) page resume must provide information regarding your professional experience and accomplishments that demonstrate you meet these technical qualifications. TQ1: Demonstrate expertise in IT infrastructure, service delivery, and IT customer service. TQ2: Demonstrate success in an executive or senior leadership role defining an IT culture of excellence and in implementing innovative solutions in a decentralized federal agency or large organization. TQ3: Demonstrates in-depth knowledge of pertinent federal laws, regulations, policies, and guidance affecting transportation IT, or a related industry, and technical knowledge sufficient to understand laws, regulations, policies, and guidance fully. EXECUTIVE CORE QUALIFICATIONS (ECQs): Below are descriptions of the mandatory ECQs that are required for all SES positions. Your five (5) page resume must provide information regarding your professional experience and accomplishments that demonstrate you meet the 5 ECQs. ECQ 1 - LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Leadership Competencies: Creativity and Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, Vision ECQ 2 - LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Leadership Competencies: Conflict Management, Leveraging Diversity, Developing Others, Team Building ECQ 3 - RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Leadership Competencies: Accountability, Customer, Decisiveness, Entrepreneurship, Problem Solving, Technical Credibility ECQ 4 - BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically. Leadership Competencies: Financial Management, Human Capital Management, Technology Management ECQ 5 - BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Leadership Competencies: Partnering, Political Savvy, Influencing/Negotiating FUNDAMENTAL COMPETENCIES: The following competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Written Communication, Integrity/Honesty, Continual Learning, and Public Service Motivation. Additional information about the SES and Executive Core Qualifications can be found on the Office of Personnel Management (OPM) SES Website. You are strongly encouraged to review OPMs Guide to SES Qualifications for specific examples and guidance on writing effective ECQ narrative statements and executive resumes. Education Additional Information Retirement/Pension Plan - You will be covered by a defined benefit, contributory Federal retirement system that provides benefits for both normal retirement (with as few as 5 years of civilian service) and for circumstances that might occur earlier, such involuntary retirement because of disability. Thrift Savings Plan (TSP) - You may participate in a retirement savings investment plan that offers before-tax savings and tax-deferred investment earnings. For more details, please visit the TSP website Employee Assistance - Employees and their immediate families can take advantage of free confidential counseling with health professionals as part of the Federal Employees Assistance Program. Transit Benefits - We subsidize up to $280 of mass transit commuting costs each month. Information related to performance, suitability, and security will be verified. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or you may be subject to fine imprisonment, or other disciplinary action.