R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1® is a publicly-traded organization with employees throughout the US and international locations. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. As our Client Delivery Associate you will support internal initiatives and implement client programs as it relates to Cloudmed’s Hospital Underpayments solution. Every day you will conduct data verification, report creation, trend documentation, and client scheduling. To thrive in this role, you must have healthcare experience and in interest in client services. **Responsibilities** + Create and distribute (email, portal, sFTP) weekly and monthly report for multiple clients + Verify accuracy and audit for data integrity + Track and document trends, errors and or client improvement opportunities under the direction of team leadership where applicable + Identify client recoding trends that may impact revenue + Identify client data issues that may be impacting report accuracy + Create standard and ad hoc client facing reports based on client needs + Contribute to the enhancement of existing reporting methods + Support in creating reports from Power BI + Maintain monthly report schedule + Assist teams with various tasks throughout client implementations and maintenance + Maintain/update department standard client protocol documents + Routine administrative tasks as directed by leadership + Contribute towards achievement of team's goal and initiatives + Compile numerical or statistical data, including pivot tables, graphs and spreadsheets **Required Qualifications** + 1+ years of customer service experience and written business communication + Proficiency with Microsoft Office and proven experience in working with MS Excel (intermediate level Excel or above) + Proven experience in building reports, validating data and providing analysis For this US-based position, the base pay range is $45,926.00 - $70,631.44 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 5.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. (http://go.r1rcm.com/benefits) R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf) To learn more, visit: R1RCM.com Visit us on Facebook (https://www.facebook.com/R1RCM) R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.