ASSOCIATE CLIENT SERVICES MGR
CROSSMARK
Job Posting
**Overview**
Primarily responsible for developing the sales plan with the client for retail operations execution at the store level. Develop and maintain key accounts contacts with established clients.
**Responsibilities**
+ Responsible for all assigned clients.
+ Participate in the formulation of sales objectives, plans, policies and procedures.
+ Execute those that are approved.
+ Establish and maintain sound relationships with the clients; provide thorough knowledge, insight, and communication into all facets of the market and CROSSMARK.
+ Review, evaluate and report retail execution progress to plan and recommend programs for improvement.
+ Organize field contacts with clients.
+ Recap retail activity and communicate to client contact.
+ General correspondence with client.
+ Develop quarterly analytical business planning sessions with clients.
+ Develop and maintain sources of legal competitive information providing prompt, complete reporting on promotions, pricing, sales trends, competitive company structure and policies. Recommends programs to counter competitive pressure.
NOTE: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.
**Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
+ Project a professional image through grooming, dress, attitude, and actions.
+ Cooperate with all Client Service Managers, team members, and office staff in the execution of programs and carrying out Company policy and procedure.
+ Cooperate with clients by coordinating all requests pertinent to the retail sales team with management.
+ Works with Senior CSM or director to develop appropriate business building objectives for CROSSMARK and its clients.
+ Education/Experience: Bachelor’s degree (B.A.) or equivalent work experience.
+ Highly experienced in retail operations and a knowledge of basic accounting principles.
+ Computer skills: PC knowledge and skills in Microsoft Office products, including but not limited to, Word, Excel, PowerPoint, Access, Outlook, and Sales Trak NG
+ Other skills: Possess negotiation, project management, research, analysis, and presentation skills.
+ Supervisory Responsibilities: No
+ Work environment: Office environment
CROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know.
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