We are seeking an Associate Cloud Network Engineer who is ready to join our fast-paced, ever evolving Cloud Operations (CloudOps) team. ESO’s CloudOps team forms a critical part of our overarching Cloud Engineering Org, which includes an array of Site Reliability Engineers (SREs), Database Administrators (DBAs) and DevOps team members. You’ll dive into the foundations of cloud networking, assisting with virtual networks, subnets, and hybrid connectivity solutions like VPNs and ExpressRoute. You’ll hone your skills in automation, scripting, and monitoring while collaborating with a talented team to troubleshoot issues and improve operational efficiency. With an eye on security and scalability, you’ll contribute to the operation of reliable, stable and secure cloud systems.  

You will report directly to the Cloud Operations Manager and work closely with some amazing and talented colleagues from across our company. This is your opportunity to learn, grow, and make a real difference in a fast-paced and supportive environment! 

 

What You’ll Be Doing – the day to day 

You will be working day-to-day as a member of the CloudOps team within ESO’s Cloud Engineering division. Key responsibilities include: 

Cloud Networking Foundations: Assist with configuring and managing Azure virtual networks, subnets, NSGs, application gateways, and load balancers while learning hybrid connectivity solutions like VPNs, ExpressRoute, and virtual network peering.  Automation & Scripting: Develop basic automation scripts using Azure CLI, PowerShell, and scripting languages to manage Azure resources and support Infrastructure-as-Code (IaC) practices.  Operational Excellence: Support routine operational tasks, meet triage SLAs, and contribute to process improvements and documentation.  Monitoring & Troubleshooting: Gain familiarity with our systems and monitoring solution to diagnose and optimize network performance; participate in on-call rotations and incident response.  Security & Compliance: Learn and apply Azure security principles for network design, secure data handling, and best practices for compliance. 

 

Who You Are - some of the essential things required to be successful in the role 

1+ years in Azure networking experience.  Microsoft Certified: Azure Fundamentals (AZ-900).  Exposure to scripting or automation tools such as Azure CLI, PowerShell, Terraform, Azure DevOps or a programming language like Python.  Experience with network monitoring and troubleshooting tools.  Knowledge of cloud security principles and best practices for managing secure configurations. 
 

Who You Are – it’s desirable if you have any of the following 

Exposure to or interest in learning BIG-IP F5 technologies, including traffic management, load balancing, web application firewall, and application delivery.  Network+ or equivalent networking certification.  Experience working in an Agile environment. 

 

Benefits & Perks   ESO offers a comprehensive suite of benefits to promote health and financial security for our employees and their families. For full-time employment this includes:   - Competitive health plan (medical, dental, & vision insurance) - RRSP with company match - Telemedicine service provided by ESO  - Front-loaded vacation and sick time - Employee Assistance Program (EAP) - Peace of mind benefits such as life insurance and disability insurance - Casual office environments and unlimited office snacks and drinks     About ESO   ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland.    Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don’t match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission.      All offers are contingent upon a successful background check.     ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.    

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