Associate Consultant, Data Solutions We're hiring! We are looking for a Associate Consultant, Data Solutions to join our team in KL, Malaysia. This is a hybrid role with the flexibility to work both virtually and from the office. ***Fresh graduates are welcome to apply!*** Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like The Associate Consultant will be accountable for delivering high quality and effective client servicing, day-to-day account management and customer service. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Radford McLagan Compensation Database (RMCD) within Aon Talent Solutions in Southeast Asia. Associate Consultant to undertake the following activities in the SEA region: Onboard clients to the survey platform, providing participation support, including undertaking job matching, sales/account renewals, platform training and orientation to client, responding to client queries on our participation processes and other account management activities. Ensure diligent tracking of the client participation details by ensuring accurate data is captured in the tracker on a timely manner including sharing of the updates to the wider SEA data solutions team during the monthly meetings. Provide analytics support for data projects managed by both the Data Solutions and Advisory team Support on Aon's database growth initiatives Develop and maintain positive customer relations through regular and proactive communications. Recognize, understand and translate client questions, comments and requests into potential opportunities for supplemental report sales or consulting assignments. Undertake client data review prior to the submission or reporting of the quarterly reports. Share experiences, knowledge and skills with other colleagues within Data Solutions and the broader Human Capital Solutions team. Supervise and manage a team of survey analyst based in Malaysia Complete additional projects independently or as part of a group/team/taskforce Skills and experience that will lead to success Required Experience: 4+ years of human resources, account management, compensation survey management, client servicing or other related industry experience. Ability to work as an integral part of a team, fostering teamwork and cultivating relationships, as well as work independently or with minimal direction Must be a motivated self-starter who is well organized with the ability to multi-task. Organization skills and detail oriented. Attention to detail is crucial. Must be computer proficient and able to represent Aon with clients across SEA and at times APAC Articulate and possess excellent command in written & spoken English. Strong interpersonal communication and presentation skills, both verbal and written Proficient in Microsoft Office, Excel (macros a plus) and Word. Team management or supervisory responsibility (optional) Adaptability – quick learner Preferred Experience: Work experience in surveys and/or compensation design. Prior experience in positions requiring strong customer service skills preferred. Completion of some World at Work courses a plus. PowerPoint and Access experience a plus. Specific competencies we seek include: Client Value: Develops own and the team’s expertise to effectively meet client needs by problem solving distinctive solutions Unmatched Teams: Shares subject matter expertise freely with other team members Business Results: Promotes opportunities for cost savings, productivity improvement and revenue generation Innovation: Understands and implements best practice Values: Produces quality work and strives for excellence in all responsibilities; is always respectful and trustworthy; is trusting of others; Holds self and others accountable to ethical standards; Encourages volunteerism How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com #LI-29710 2558179