Monitor service providers to ensure compliance with customer and vendor requirements. Oversee processes and audits to meet customer standards. Problem Resolution – ensure issues are tackled immediately and escalate to warehouse supervisor when there are potential costs impact and service issues.  Maintain operational reports and inventory records; ensure timely and accurate reporting. Review and propose processes which will help to achieve cost savings and ensure profitability. Plan, schedule, coordinate and set priorities work with the team, ensure proper assignment and adequate manning of facilities.  Provide guide to services provider to meet the demands of customers in a professional manner.  Plan and follow up trucking activities for CFS to port. Coordinate with vendors and customers on daily timelines and schedules; follow up on all daily operational activities to ensure timely completion and ensure adherence to agreed quality standards.  Track and monitor deadlines; manage lapse in delivery of logistics services.  Accept, verify and process all paperwork required for logistics movements in the assigned area; follow up on rejected or missing paperwork.  Verify invoices and handle billing processes. Attend regular meetings with local logistics service providers to discuss current issues.  Respond to queries and maintain good relationships with various stakeholders.  Execute operational policies and keep up with changes in regulations, ensuring compliance. Identify and improve processes to increase efficiency and minimize mistakes.

This role is graded at 9.

University Degree Fresh graduate or 1 Year Experience in forwarding, logistics, import & export company is a plus  Good knowledge and usage of internet, email and Ms. Offices  Good customer service and communication skills  Business Communication English Level  Be able to work with tie timeline and under pressure  Good in figuring  Be a responsible, careful, detail & result oriented person  Be Flexible for working independently and in a group.