Job Summary

Job Description

What is the opportunity?

As a Bilingual Associate Credit Officer, you will be in a hybrid role within Risk Operations, which offers diverse exposure to Business Financial Services (BFS). You will ensure fulfillment and servicing of complex client transactions and investigations. You will analyze non-standard and specialized transactions and resolve client investigations and/or process gaps. You will leverage the RBC Leadership to adapt to change and grow in an agile team. You will act upon ‘continuous improvement’ activities and ensure a balance between the client experience and mitigation of operational and/or compliance risk, with full alignment to CB Operations business objectives and Our Collective Ambition vision.

Please note: This is a hybrid opportunity for applicants within commuting distance to the Montreal location.

What will you do?

Compile documentation and information required by the Credit Advisory Group (CAG) to commence Commercial Credit Review (CCR)Collect information from various host systems and liaise with team members to obtain non-host system information (e.g. Financial Statements)Track receipt of required documents and information and build files for the CAG, ensuring efficiency with accuracy of informationEnsure data integrity during file preparation and take action to correct errors in various systems (Synergy, Casper, etc.)Liberate time through front-end set-up administration, and communicating with Commercial Account Managers (CAM) regarding required client financials and documentationOrganize and clean-up CASPER applications prior to sending for adjudicationLeverage various forms of automation to assist in day to day tasks like: managing tracking sheets and ensuring timely electronic storage of documentsManage incoming documents and ensure appropriate dissemination of information

What do you need to succeed?

Must-have

Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs.

Proven efficient administrative and organizational skillsStrong MS Excel, Word and Outlook skillsExperience working in a fast paced, detail oriented operations environmentChange management experience and ability to adapt quickly in an agile environmentProven ability to independently balance priorities and have effective time management skills

Nice-to-have

Experience with Synergy, CMS, CASPER, Panther and Covarity Dashboard would be a desirableKnowledge of BFS products, processes and service

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Opportunity to develop new skills and knowledge within Risk OperationsA comprehensive Total Rewards Program including unlimited Enhance Performance Management compensationLeaders who support your developmentAbility to make a difference and lasting impactOpportunity to take on progressively greater accountabilities

Job Skills

Banking, Communication, Customer Service, Data Entry, Data Gathering Analysis, Documentations, Retail Sales Support and Administration, Retail Systems, Taking Ownership, Teamwork

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

MONTRÉAL

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-19

Application Deadline:

2025-03-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.