As a Delivery Consultant for the Upgrade Center, you are often the face of Cerner to clients. You communicate, collaborate and work to design and customize clients’ new or updated computer systems. 

Much of your time will be spent communicating with and supporting clients. As you help maintain and upgrade their system you foster strong relationships, empowering them to see how technology can save lives, decrease errors, and reduce wasteful spending. Your end goal is to support clients through Cerner upgrades, system changes and enhancements and ongoing system maintenance, which can include system testing, troubleshooting, issue management, training, and go-lives.

Your work is usually accomplished by working remotely with clients. However, depending upon the team you are assigned, travel may warrant onsite time with your assigned clients, which may include up to 20% travel.

Career Level - IC1