Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Summarized Purpose:

As an Associate Director, Account Development, you will be responsible for supervision of Account Development Reps and Senior Account Development Reps under the guidance of the Executive Director, Business Development including delivery of the overall team metrics for calls, emails, meetings, and proposals sent value. Responsible for onboarding and ongoing training of new hires and for continued development of tenured team members. Drive strategic partnership with Business Development, Marketing, Sales Operations, and other internal teams closely involved with Account Development. Depending upon the number of team members managed, may also have responsibility for prospecting activities as described in the Senior Account Development Rep role.

About our Culture, Career Advancement and Benefits: 

At PPD we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and wellbeing of our employees.  

Essential Functions

Assists in development and evaluation of departmental competencies.Strategically developing key talent on account development to prepare for future career growth (i.e. Account Director / BDL)Develops and leads strategic initiatives for account development team.Works with leadership to hire staff and conduct formal appraisals.Oversees delivery of overall team metrics for calls, emails, meetings, and proposals sent.Ensures team is achieving baseline goals and ideally is exceeding goals.Provides mentoring and coaching, as appropriate, to drive achievement of metrics.Works with leadership to manage team calls by providing agenda input, leading meeting at times, and securing internal subject matter experts for continued training.Manages career development process for direct reports, including evaluation of skill set and recommendations for continued career development, conduct of mid-year and annual performance reviews, and implementation of long-term career development planning.Partners with Business Development leadership to understand needs of territory or business unit, then directs team in support of those needs.Works with marketing and subject matter experts to develop demand generation materials for client engagement.Manages team deliverables across business units to ensure proper balance.Provides guidance to AD team members across a variety of topics and situations, including best contacts for triage of leads, customer interaction coaching, and mentoring on PPD processes and best practices.

Minimum Qualifications

Education and Experience:

BS Degree in Business, Marketing, Communications or other relevant studies.Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 10+ years) or equivalent and relevant combination of education, training, & experience.5 years of leadership responsibility.

Knowledge, Skills & Abilities:

Specific experience in real world research and evidence-based solutions – HEOR, market access consulting, data analytics, observational/non-interventional/interventional studies, patient centered research  Life sciences/healthcare background preferredAbility to generate new client interactions and expand client relationships in a consultative mannerExperience working across a global team to develop demand generation materials for client engagementStrong general business knowledge, including understanding of the global financial, marketing and buying and selling processes within a general business environmentStrong general knowledge of sales processes, strategies, and methodologiesProven leadership skills and abilitiesAbility to focus on customer service goals and departmental goalsAbility to analyze corporate objectives and Business Development objectives to align the goals of the Account Development department and each AD Reps activitiesProven experience in leading a team to achieve a set of core metricsAbility to prioritize and allocate workload across multiple team membersDemonstrates strategic vision in terms of departmental development, client management and global consistencyExcellent communication and presentation skillsComputer skills: Microsoft Office, Salesforce or similar CRMAttention to detail and ability to multi-task dailyExcellent organizational skills