Position Information Position Information (Default Section)

EEO Statement Wright State University is an equal opportunity/affirmative action employer. Faculty Rank or Job Title Associate Director, Enrollment Operations and Slate Manager Job Category: Administrative (exempt/non-exempt) Department Undergraduate Admissions EEO number: 24P298 Position FTE 100% Minimum Annual or Hourly Rate $60,000 Salary Band: UC S05 Job Summary/Basic Function: The Associate Director, Enrollment Operations and Slate Manager will play an integral role in the day to day support of Enrollment Operations with a focus on managing critical components of Slate to support Enrollment and Admissions. The associate director will serve as the lead for Slate event, report and query development to support Enrollment Management and Admissions needs.

The associate director will apply their skills as a seasoned, experienced database professional to diagnose and address issues of moderate to complex scope; deepening the capabilities of the Slate platform to meet the growing needs of all Admissions teams. The associate director will develop, deliver, and maintain template libraries, standard queries and on demand or custom reports within Slate. They will conduct on-going analysis of business processes to deliver solutions that align with the overall department roadmap.

The associate director will work collaboratively with team members within the unit, office and across campus to development and implement sustainable and efficient processes. They will play a pivotal role in documentation, training and testing for CRM related updates Minimum Qualifications Bachelor’s degree and 5 years of experience in a related field with progressive responsibilities (experience should be in higher education, K12 education, business, IT) Excellent verbal and written communication skills Strong analytical and critical thinking skills Experience with Slate or similar CRM Demonstrated competency in using enterprise student information systems Detail-oriented and organized Effective problem solving and project management skills Preferred Qualifications Master’s degree Direct experience in higher education and admissions/enrollment management team Proven ability to work effectively with others to include prospective students and their families, current students, faculty, and staff in support of all enrollment management functions

Essential Functions and percent of time: Data management and technology support (60%) Manage workflows related to application and admission processes, and oversees day-to-day technical processes, including Slate forms, delivery, decision release, campaigns, portals, rules, and event/scheduler functions in Slate to effectively leverage the CRM for recruitment and admission Assist with the creation and organization of key documents and data workflows for Slate and other enrollment management software Build Event and event templates to support Enrollment Management Build reports and queries to support Enrollment Management priorities, maintain query libraries Ensure necessary data transfers between application, SIS, and Imaging systems Maintain knowledge in all aspects of SIS and imaging systems to ensure they are being optimally used to their fullest capacity. Serve as a backup functional expert for Banner (SIS), and Xtender (imaging) systems Manage system documentation, upgrades, testing, and troubleshooting. Develop and maintain department assets such as queries, workflows, Standard Operating Procedures, operations calendar. Serve as a manager for Slate functions to support admissions, recruitment and enrollment management

Leadership and Project Management (25%) Provide documentation, testing, and staff training for new features in Slate Play a pivotal role in the yearly update processes such as Cycle Prep and updates to Slate-hosted and external applications Partner with the Enrollment Communications and Marketing team to support accurate communications and messaging throughout the application and enrollment processes Prioritize tasks and manage team projects. Create an inclusive and collaborative team-oriented environment. At the direction of the Director of Enrollment Operations play a lead role in staff development such as coaching, development, team-building, delegating work and training. Lead cyclical training sessions for internal and external stakeholders. Manage assigned projects and initiatives. Support staff in developing queries, reports and forms in Slate Essential Functions and percent of time (cont'd): Application Process Management (10%) Process applications for all student types Ensure data integrity and authenticity of admissions documents Execute admissions decisions based on application material, internal process documents and Wright State policy Provide full support to the entire application process Assists with data entry, integrity, reporting, and analytics.

Other (5%) Support the integration of new systems and associated communications. Maintain an understanding of admissions policies, procedures and student data to inform strategies and tactics to best serve future students and the teams that support them. Participate as an active member of Undergraduate Admissions through membership on committees. Assist with on and off campus events and programs. Occasional travel and work nights and/or weekends. Complete special projects and duties as assigned. Prioritize the student experience and provides exceptional customer service Non-Essential Functions and percent of time: Working Conditions To preserve the safety and security of the campus community and to maintain the integrity of university operations, it is the policy of Wright State University before making an employment offer conduct various background checks, such as a criminal record, credit history when job related and/or education verifications. Additionally, an administrative review shall be conducted whenever the university learns that an employee is charged with or convicted of a crime (except for minor vehicle violations). Frequently asked questions related to background checks may be found on the Human resources website at http://www.wright.edu/human-resources.

Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-free. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location. Tobacco use is also prohibited in all university vehicles or on any equipment owned, leased or operated by Wright State University. This policy applies to anyone on campus including students, faculty, staff, visitors, consultants, vendors, patients, volunteers, and contractor employees. Special Instructions to Applicants Posting Date 08/14/2024 First Consideration Date: 08/20/2024 Closing Date Open Until Filled Yes Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have a bachelor’s degree and 5 years of experience in a related field with progressive responsibilities? Yes No * Are you proficient in MS Office Suite and Internet-based collaboration tools? Yes No * Do you have experience using enterprise student information systems and CRM platforms including Banner, Salesforce, and/or Slate? Yes No * How did you hear about this position at Wright State University? Please check all that apply. WSU Careers website Academic Careers Academic Keys Chronicle Diversity in Higher Ed Diverse Issues in Higher Ed Facebook HBCU Higher Ed Jobs Inside Higher Ed LinkedIn Social Media Personal referral Women in Higher Ed Other Job Fair or Hiring Event Required Documents Required Documents Cover Letter Resume/CV Optional Documents