Cork, Cork, Ireland
64 days ago
Associate Director, Graphic Design & Animation Patient Engagement, CDDA

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

At Eli Lilly Cork, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 41,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for patients around the world. 

Eli Lilly Cork is made up of a talented diverse team of over 1,600 employees across 38 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more.

Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking.  Inhouse People Development services, Educational Assistance, and our ‘Live Your BEST Life’ wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.

Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, Age & Culture, LGBTQ+ and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.

Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself!

Purpose: Dedicated to enhancing patient experiences across all phases of clinical trials, the Patient Engagement organization boasts an advanced internal Health Literacy capability. This innovative team specializes in crafting engaging patient-centric clinical trial communications and materials in multiple media formats spanning patient education, recruitment, retention, and executing comprehensive health literacy strategies.

Position Description: The Associate Director (P4), Graphic Design & Animation is a strategic position responsible for shaping the visual communication strategy for clinical trial communications. This role collaborates closely with therapeutically assigned Patient Engagement, Senior Directors and Health Literacy, Associate Directors in support of the overarching patient engagement strategy for the clinical portfolio. This role focuses on strategic direction and needs for engaging, inclusive, and culturally sensitive content that supports the patient engagement strategy across the clinical portfolio. Using expertise in graphic design and animation the Associate Director develops and implements a comprehensive visual communication strategy for patient engagement in clinical trials.

Lead the design and production of high-quality, health literate visual content, including graphics, animations, and multimedia materials tailored to diverse patient populations.

Ensure all content is culturally sensitive and inclusive, addressing the needs of underserved and harder-to-reach patient groups.

With an unwavering dedication to continuous improvement, the Associate Director ensures seamless collaboration with both internal Patient Engagement and cross-functional partners. This includes partnership with multiple cross-functional stakeholders with the primary goal to uphold excellence in delivering clear, impactful, and compliant patient-facing communications for our clinical trials, all while optimizing quality, efficiency, and value.

Primary Responsibilities: This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.

Patient Engagement Health Literacy Strategy and Delivery

Lead the design and production of high-quality, health literate visual content, including graphics, animations, and multimedia materials tailored to diverse patient populations and Investigators.Ensure all content is culturally sensitive and inclusive, addressing the needs of underserved and harder-to-reach patient groups.Collaborate within Patient Engagement and with cross-functional teams to identify key priorities and ensure alignment of health literacy initiatives with broader clinical trial objectives.Lead the development and implementation of guidelines and maintaining standards for health literate content creation, ensuring consistency and adherence to best practices.Conduct thorough assessments of investigator and patient communication needs, incorporating feedback from data analysis and behavioral science team work to inform strategy development.Stay abreast of the latest trends and technologies in graphic design and animation, incorporating innovative techniques into content creation.Continuously evaluate and improve visual communication methods to enhance patient understanding and engagement.Ensure all visual content meets high standards of quality, accuracy, and compliance with regulatory requirements.Implement feedback mechanisms to gather insights from patients and stakeholders, using this data to refine and optimize visual materials.Oversee multiple design and animation projects, ensuring timely delivery of impactful visual materials that support clinical trial recruitment, retention, and patient education.Work closely with therapeutically assigned Patient Engagement Senior Directors to integrate visual content into patient engagement strategies.Champion diversity, equity, and inclusion (DEI) principles in all aspects of visual content, with a focus on reaching underserved populations and improving access to clinical trial information.Collaborate with regulatory affairs and compliance teams to ensure that all health literate visual content meets regulatory requirements and industry standards.Drive continuous improvement initiatives to enhance the quality, efficiency, and impact of visual health literate content across clinical trial communications.Act as a key liaison with external vendors, agencies, and research partners to ensure alignment with health literacy strategy and objectives.Lead cross-functional working groups or committees focused on advancing health literacy initiatives and promoting knowledge sharing within the organization.

People Management Support and Development

Facilitate the cultivation of a strategically adept and operationally proficient graphic design and animation team equipped with the skills and knowledge necessary for developing industry best visual health literate content.Manage the graphic design and animation team, providing guidance, mentorship, and professional development opportunities.Advocate for the cultivation of an agile organizational framework capable of consistently adapting to the evolving demands of our portfolio.Promote and embody a culture of change, encouraging resilience and adaptability among team members.Support an organizational environment that prioritizes inclusivity and encourages innovative thinking.Collaborate in nurturing a team that demonstrates proficiency in health literacy, clinical trial patient-facing engagement (including retention, education, and recruitment), drug development, therapeutic area science, strategic planning, project management, and cross-functional leadership.Support the organizations people leaders in training new hires, ensuring a smooth transition into the team.Apply situational leadership skills to optimize communication within the internal team and across various cross-functional partners.

Minimum Qualification Requirements:

Bachelor's degree in Graphic Design, Visual Arts, Visual communications or related discipline.Minimum 5 years experience in graphic design and animation roles dedicated to reaching healthcare consumers, with a strong portfolio showcasing your design expertise. Minimum 3 years of experience leading/managing a key part of portfolio or business processExperience leading others, including relationship and team building, setting expectations, holding others accountable, and technical coaching

Other Information/Additional Preferences:

Possess prior communication-related team experience Highly proficient in graphic design and animation software and methodologyAbility to be a flexible team player, comfortable working in times of ambiguityStrong knowledge of the creation and delivery of healthcare communication plans (i.e. creation of OCM plans, etc)Ability to work swiftly and independently in a highly matrixed, deadline-driven environment Strong knowledge and understanding of how health literate content can benefit a clinical trial experienceExperience working with health literacy or media vendor/agency structures and processes  Knowledge of Medical, Legal and Regulatory requirementsDemonstrate knowledge of tactic types and associated requirements Successful track record of leading without authorityExhibit knowledge of healthcare environment and regulated industry practices Demonstrate ability to partner effectively across functions by cultivating a strong network of cross-functional colleagues

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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