**Company description** A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people. Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best. We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange. **Overview** **Employer:** Formerly Known As, LLC **Job Title:** Associate Director, Marketing Operations **Job Requisition:** 6630.6476.4 **Job Location:** 384 Northyards Blvd, Ste 300, Atlanta, Georgia, 30313. Required to work from Company Office in Atlanta, GA certain days per week. Telecommuting allowed for balance of week. **Job Type:** Full Time **Responsibilities** **Duties:** Analyze and coordinate the schedule, timeline, procurement, staffing, and budget of a product or service on a per project basis. Lead and mentor a distributed team of Lead and Senior Developers, and QA Engineers across multiple locations, including onshore, nearshore, and offshore. Drive the establishment and adoption of best practices, policies, and processes throughout the Development & QA Lifecycle. Architect and implement robust email programs within various ESP tools. Collaborate with Product Management and Project Management Office (PMO) to ensure timely delivery of cross-functional projects. Promote and advocate for engineering best practices that are agile yet focused on delivery and quality. Encourage innovation and continuous improvement while driving departmental excellence. Offer accurate effort estimates and manage prioritization effectively. Provide cross-functional leadership to promote excellence in people, processes, and products. Evaluate and mitigate risks associated with changes to existing systems. **Qualifications** **Requirements:** Employer will accept a Bachelor’s degree in or Computer Science, Information Systems, or a related field and three years of experience in the job offered or three years of experience in any occupation in which the required skills were gained. **In lieu of a Bachelor’s degree, the employer will accept three additional years of experience in the job offered or three additional years of experience in any occupation in which the required experience was gained.*** Position requires one year of experience in the following: 1) Implementing and managing marketing campaigns using Adobe Campaign or Salesforce Marketing Cloud 2) Creating sophisticated personalization rules, conditional logic, and custom functions for email content with Responsys Personalization Language (RPL). 3) Creating tailored content as well as developing dynamic content within email templates with Oracle Personalization Language (OPL) 4) Developing customized components, templates, and experience fragments for clients using Adobe Experience Manager 5) Creating interactive, responsive, visually appealing, and highly functioning landing pages with JavaScript 6) Segmenting, personalizing, automating, and reporting in various email service providers using SQL. 7) Troubleshooting, finding solutions, and setting standards to prevent issues in the server using Git (Version Control System). 8) Developing personalized and targeted campaigns, managing consumer data, and creating engaging content with Hubspot and Mailchimp. 9) Developing comprehensive documentation for all stages of development, ensuring regular updates and accessibility to team members. 10) Leading initiatives to improve efficiency and quality throughout the development lifecycle, adjusting processes to align with organizational goals. 11) Conducting training sessions and promote collaboration to facilitate continuous learning and adherence to established standards across teams. 12) Utilizing comprehensive knowledge to troubleshoot issues and ensure optimal email delivery across various clients, maintaining consistency and quality. Required to work from Company Office in Atlanta, GA certain days per week. Telecommuting allowed for balance of week. **Additional information** The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include: + Paid Family Care for parents and caregivers for 12 weeks or more + Monetary assistance and support for Adoption, Surrogacy and Fertility + Monetary assistance and support for pet adoption + Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance + Tuition Assistance + Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more + Matching Gifts programs + Flexible working arrangements + 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility) + Business Resource Groups that support multiple affinities and alliances The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents. Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.