We are actively recruiting for an Associate Director of MSO Operations to support our Las Vegas market. The Associate Director of MSO Operations will work along with a team of Provider Engagement Specialist and clinical partners, will deploy necessary education, services, and tools to support local affiliate providers in providing higher quality and reduce unnecessary cost of care. The success of the AD will be measured by meeting the quality and cost goals of the MSO, as well as maintain high level of practice satisfaction and effective management of local field teams.
The AD of MSO operations is a relationship manager and leader in the market who ensures practices are hitting quality and savings targets. The AD dyad with local clinical leaders and works with market presidents to ensure strategic goals are set and implemented through provider engagement specialist.
Responsibilities
Execute on direction from the National President of MSO Operations, Clinical dyad partners, and/or Market Presidents, and internal team members as necessary to achieve practice value-based care goals.
A strong leader to guide Provider Engagement Specialists in individual initiative planning efforts, tailored for each practice.
Cultivate in-depth relationships with practices and regional partners, including regular status calls and in-person meetings, to set strategic priorities, report results, monitor utilization and costs, and identify opportunities for growth and savings.
Manage the onboarding process of new practices and plan for onboarding success.
Partner with MSO growth leadership to support local expansion of the affiliate network with a strong service offering to all customer segments.
Facilitate regular meetings with practices to educate practice staff, build MSO buy-in, identify and resolve barriers, monitor progress, and gather practice satisfaction, feedback, and lessons learned
Use your skills to make an impact
Requirements
Bachelor’s degree
A minimum of three years formal leadership experience; overseeing multiple direct reports
A minimum of seven years experience in provider engagement and/or provider contracting
Must have extensive value-based care knowledge and implementation experience
Proven ability to cultivate relationships and create partnership opportunities with practice leadership
Extensive knowledge of local healthcare market (primary care; specialty care and facilities) landscape
Motivated self-starter than can independently manage performance for a portfolio of practices that drive our programs towards success
Outcomes focused individual that thrives on outperforming against quantifiable goals
Experience working across a segmented business to align partners towards a common goal
Strong verbal and written communication skills with the ability to comfortably and effectively communicate with a variety of internal & external business leaders
Preferred
Master’s degree preferred
Comprehensive knowledge of Medicare (Advantage) policies, processes and procedures
Proficiency in analyzing and interpreting financial trends for health care costs, administrative expenses, and quality/bonus performance
Additional Information
Remote Role
Incumbent must be based in Las Vegas area
Role requires