Reporting to the Director of Student-Athlete Academic Support Services (SAASS), the Associate Director serves as the primary academic eligibility specialist and is responsible for managing the NCAA transfer eligibility process for all 22 Division I athletic programs at Virginia Tech. This position works closely with the Athletics Compliance Office and the Office of the University Registrar to facilitate the timely and accurate processing of incoming transfer student-athletes and the continuing eligibility certification process. The Associate Director also collaborates with the SAASS advising team to support and maintain processes related to continuing academic eligibility for current student-athletes. This position requires a deep understanding of the NCAA academic eligibility bylaws, along with exceptional communication, attention to detail, and the ability to work effectively in a collaborative and fast-paced environment.

Core Responsibilities:

NCAA Transfer Portal
• Works directly with the Athletics Compliance office to determine initial transfer eligibility
• Completes initial transfer evaluation of transferable courses
• Works directly with the Office of the Undergraduate Registrar and SAASS staff to determine additional transferable courses
• Coordinates collection and review of syllabi from other institutions
• Reviews each prospective transfer student-athlete for multiple potential majors and projected NCAA eligibility
• Coordinates receipt and distribution of official transcripts to appropriate stakeholders
• Facilitates submission of courses for review within General Education during the transfer evaluation process
• Communicates timely updates and outcomes to appropriate stakeholders

Administrative Oversight
• Serves as the primary SAASS oversight for all reporting and communication on continuing eligibility
• Works with the SAASS Director to compile and submit accurate data relative to NCAA Graduation Success Rate in a timely manner
• Responsible for working with former student-athletes utilizing the NCAA Degree Completion Award Program
• Continuously review internal process for efficiency and effectiveness, and propose changes to support this

Academic Support Services
• Serve on campus committees as assigned.
• Support, enforce and ensure compliance with all federal, state, University, NCAA, ACC and departmental policies and regulations.
• Provide support as needed at the direction of the SAASS Director, including serving in a backup capacity to ensure continuity of operations and to address staffing or workload gaps within the unit.

This role requires availability during evenings, weekends, and over holidays and peak summer periods, aligning with critical NCAA Transfer Portal activity and eligibility certification timelines.