Job Description:
The primary role of the Associate Director of Commercial Operations - Packs & Activity Management is to lead a team of associates to the development and execution of procurement operational strategy for all packaging materials for Mars PNNA in support of all production sites within North America and managing Commercial Activity and Invoice Resolution Management for the Commercial organization.
The Commercial Operations team is the key interface across our 270+ suppliers, Commercial Sourcing & SQA, and key stakeholders such as Planning, Supply, R&D, Finance, Quality, Manufacturing and Activity Management. This leader is responsible for inbound supply chain strategy development, supplier performance improvement, contract sufficiency & proactive risk management and value leadership deployment of the packaging category, and ensuring the seamless execution of innovation, net working capital and Invoice resolution activities. Key areas of focus will include:
Development of “High Performance” Teams
Deliver Growth Innovation - New Product Launches, Supplier Performance, and Speed to Market
Support business CSL delivery through on time & in full fulfillment of all materials
Supply Risk Mitigation, Incl. Resilience
Supplier Performance & Relationship Management
Ensure KPIs for invoice resolution are maintained at acceptable levels to adhere to payclock compliance
Own Commercial processes that support Net Working Capital within our organization
What are we looking for?
Master’s degree in business, Logistics, Economics, or Supply Chain Management
Minimum 10 years of Procurement and General Supply Chain experience in a progressive environment.
Proficient in Power BI, SAP and MRP systems
Excellent understanding of E2E supply chain
In depth understanding of SPRM programs, continuous improvement programs, Risk Mitigation strategies; Procure-to-Pay technologies; Root cause of Demand, Inventory, and understanding of Supply Chain processes, Import/Export Compliance activities, and P&L analysis.
Strong project management and leadership capabilities
Ability to work under pressure
Sound interpersonal and people leadership skills
Excellent verbal and written communication skills in English.
Strong analytical skills and ability to work with complex data
Experience in commodity markets and/or materials sourcing
What will be your key responsibilities?
People Leader of 5 direct associates and Manager of Manager with 5 associates.
Use effective leadership skills to develop a High Performing Commercial Operations Team – Packaging and Commercial Activity Management and drive associate engagement
Develop and ensure execution of strategies that improve the agility and reliability of the supply base in support of new product launches and line extensions.
Develop and execute strategies to ensure fulfillment of materials across the manufacturing plants within the North America region.
Measure and drive improvements to Supplier OTIF (On Time In Full) through scorecards and root cause corrective actions.
Continuous improvement of suppliers’ performance, and relationships Management
Partners with sourcing associates to assure purchasing contract accuracy, contract adherence and contract reporting
Ensure deployment of Strategic Sourcing Strategy as well as Productivity projects in 0-18 months
Drive and engage across functional partnership through appropriate feeder forums for S&OP+ horizon
Innovation/Launch Activity Material Management which feeds in to Step 1 and Step 3 of S&OP+
Enable our Productivity ambition through communicating critical supplier transitions
Drive an effective relationship with key internal clients, especially with R&D and Marketing to ensure the delivery of business plans at or ahead of targets & plans. This involves regional and global counterparts to ensure appropriate Commercial representation in internal business processes.
Support the Innovation and Renovation Process and prioritize critical materials and information.
Manage global payment term program to ensure timely invoice management, reconciliation, and lead escalations to see through timely issue resolution
Engage and collaborate with the other functions (Planning and Sourcing are the highest priority) and other segment Commercial Operations teams (RC, Food, MW)
Enable Operations Leadership team to drive solutions across peer leader community (inside & outside of Commercial)
Bring the best of the outside world, back into the Mars ecosystem and demonstrate how it will add value to Mars.
Ability to learn from internal and external sources to develop knowledge and know-how and be recognized as the go-to expert.
What can you expect from Mars?
Work with diverse and talented Associates, all guided by The Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
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Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.