Associate Director For The Peer Coaching Programs (Academic Student Support Manager) **POSITION DETAILS** **ABOUT JOHN JAY COLLEGE** John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) and an internationally recognized leader in educating for justice. Led by President Karol V. Mason, John Jay is a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups in higher education. A Carnegie designated Research Institution, the College participates in the doctoral programs of the Graduate Center of CUNY, and offers bachelor’s and master’s degrees both in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. The College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education. **POSITION OVERVIEW** The Associate Director for the Peer Coaching Programs (Academic Student Support Manager) designs and oversees the Peer Success Coaching to support Undergraduate Foundations and Transfer and Upper Division student Success Programming at John Jay College. The Peer Success Coaching Program supports the academic success and retention of over 3,000 students enrolled in First Year, Sophomore and Transfer Seminars each year through engagement events, success workshops, reenrollment communications, coaching and Progress Report outreach. The Associate Director for the Peer Coaching Programs supervises the Peer Program Specialist and is responsible for developing training materials and conducting initial and continual professional development for over 70 student workers and three professional staff. They identify and develop new initiatives that align with institutional student success goals and are responsive to academic momentum and retention trends of the student cohorts the peer program is supporting. They collect and analyze progress and success data and conduct assessment of both peer training and peer-led retention and success initiatives. TheAssociate Director for the Peer Coaching Programs is a partner and often the lead in sustained planning and frequent collaborations with other SAER and EMSA offices that support student success with either peer or professional staff to ensure coordination of services. In addition to overseeing the peer coaches, they also supervise one PT clerical staff, and two FT staff members. **RESPONSIBILITIES INCLUDE:** + Design and manage cohort-specific programs to enhance student success, such as the Adelante Program, CUNY Justice Academy outreach, Sophomore Success Initiatives, and CREAR Futuros Sophomore Initiative. + Oversee the Progress Report initiative for First-Year and Transfer Seminars to monitor and improve academic performance. + Develop, train, and oversee the implementation of peer-led engagement and retention communication campaigns. + Maintain and manage a comprehensive database tracking peer campaigns and their outcomes. + Conduct evaluations to assess the effectiveness of peer success initiatives, ensuring optimal functionality. + Adjust program models and revise training curricula based on assessment findings to enhance student support strategies. + Collect and analyze data on retention and the impact of peer initiatives on student success. + Prepare detailed reports on program outcomes and progress for internal and external stakeholders. + Prepare budget proposals and reports for various funding sources. + Oversee fiscal operations and resource allocation for peer programs. + Train and supervise full-time Peer Program Specialists and part-time Peer Program Assistants. + Ensure staff are equipped to support and engage with diverse student populations effectively. + Serve as a resource for First-Year Seminar and Transfer Seminar faculty, providing guidance and support on student success strategies on behalf of program directors. **QUALIFICATIONS** Bachelor's degree and six years' related experience required. **PREFFERED QUALIFICATIONS** Master’s degree and experience in peer training preferred. **CUNY TITLE OVERVIEW** Manages a comprehensive support program to promote learning and academic success for a targeted student population. - Develops, recommends, and implements program goals and objectives to meet students' specialized needs; coordinates delivery of services across multiple functions, developing new programs and activities as needed - Advocates for students, and partners with academic and student support functions to ensure students effectively utilize programs and services; collaborates with counselors, mentors, and others assisting students - Maintains ongoing communications with targeted student population as well as department management, advisory groups, and external organizations - Collects data for, analyzes, and reports on activities and outcomes - Performs related duties as assigned. **CUNY TITLE** Higher Education Associate **FLSA** Exempt **COMPENSATION AND BENEFITS** $90,375 - $96,602 Salary commensurate with education and experience. **CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.** CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. **HOW TO APPLY** If you are viewing the job posting on John Jay College website or in CUNYFirst, please select the "Apply Now" button. If you are viewing the job posting on any other website, please follow the instructions below: -Go to www.cuny.edu and click on "Employment" -Click "Search job listing" -Click on "More options to search for CUNY jobs" -Search by Job Opening ID number30369 -Click on the "Apply Now" and follow the instructions Once you have registered or logged in with your user name and password, upload your cover letter, resume, and the names and contact information of three professional references as one document. **CLOSING DATE** The review of resumes will begin on June 23, 2025 The posting closes on June 20, 2025 **JOB SEARCH CATEGORY** CUNY Job Posting: Managerial/Professional **EQUAL EMPLOYMENT OPPORTUNITY** CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 30369 Location John Jay College