Baltimore, MD, 21217, USA
18 hours ago
Associate Director of Admissions
The Johns Hopkins School of Education seeks an **_Associate Director of Admissions_** to manage a comprehensive recruitment strategy and application fulfillment process to meet or exceed new student enrollment targets. Reporting to the Director of Enrollment Management Services, critical responsibilities for the Associate Director of Admissions include: a) supervising three Admissions staff members concerning inquiry and application fulfillment processes, including counseling, customer service, and inquiry, and application pre-screen reading and records management, b) resolving recruitment and admissions issues utilizing professional judgment, and analytical thinking, c) developing and implementing operations to improve new student applications and yield conversions using institutional data systems, d) managing recruitment and admissions outreach and events, e) strategizing, scheduling, planning, and executing admissions recruiting events, f) the evaluation of the effectiveness of recruitment efforts, admissions policies, and procedures. **Specific Duties & Responsibilities** _Admissions Functions_ + Directs all daily operational aspects of SOE’s admissions processes, providing direction and input to other staff members, faculty, and Academic Program Coordinators, ensuring that goals and deadlines are met. + Manages all outreach correspondence for prospects and applicants within assigned academic programs. + Co-manages the annual cycle prep and data management planning with the Admissions Systems Administrator utilizing SIS (Ellucian) and CRM (Slate Technolutions) platforms. + Works with the Assistant Directors of Admissions and partners with SOE Marketing Communications to plan and oversee digital ad efforts and special projects. + Assists the Director of EMS with developing and implementing strategies to attract a diverse class of high-ability candidates from population groups that are historically underrepresented communities among all programs. + Updates CRM/Admissions system to improve effectiveness in outreach and tracking progress to goals, e.g., Content). + Conducts organizational presentations (i.e., internal and external) to promote SOE and attract domestic and international prospective students. + Supervises official notification process of Admissions decisions, working with the Director of EMS to ensure timely email communication to prospective and admitted students, pre and post-admissions decisions. + Assumes other projects and assignments as assigned for the successful functioning of the Admissions Office. _Recruitment Functions_ + Plans and oversees yield recruitment activities, which include admitted student Open Houses, information sessions, in-person and virtual information sessions. + Manages and regularly interacts with prospective students and applicants in person and virtually, including admissions office visits, phone calls, appointments, and targeted outreach campaigns. + Delivers presentations and represents SOE for internal and external organizations. + Assists in the development, production, and enhancement of all SOE marketing materials with Marketing Communications, including the admissions marketing brochures, flyers, and application materials, and the preparation of digital assets. + Travels locally and nationally (as required) for recruitment fairs, conferences, and organizations. + Provide leadership in developing a calendar-based strategy for recruitment and outreach. + Organizes regular general professional development activities for the Admissions Office. + Performs other duties as assigned. **Additional Knowledge, Skills, and Abilities** + Superior interpersonal, analytical, and problem-solving skills. + Demonstrated ability to set goals and develop strategic initiatives and priorities for a team. + Excellent communication skills, both oral and written. + Experience with student information systems (SIS), client relationship management (CRM), and admissions software systems (Slate). Strong proficiency with Microsoft Office Suite. **Minimum Qualifications** + Bachelor's Degree. + Five years progressively responsible related experience. + Additional education may substitute for experience to the extent permitted by the JHU equivalency formula. **Preferred Qualifications** + The incumbent must have and maintain a valid driver’s license and reliable transportation to travel throughout an identified recruitment territory throughout employment. + The physical ability to lift up to 50 lbs. and to bend, stoop, and kneel to set up and take down admissions displays. + Ability to work a flexible schedule, including the ability to travel to events with occasional evenings and overnight stays, are required. Classified Title: Associate Director Admissions Job Posting Title (Working Title): Associate Director of Admissions Role/Level/Range: ACRP/04/ME Starting Salary Range: $64,600 - $113,300 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday, 37.5 hours per week FLSA Status: Exempt Location: Hybrid/Homewood Campus Department name: Admissions Personnel area: School of Education Equal Opportunity Employer: Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.
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