Experience the Windy City from the heart of it all. Loews Chicago Hotel, situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet.

Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

Competitive health & wellness benefits, 401(k) & company matchPaid Sick Days, Vacation, and Holidays, Paid BereavementPet Insurance and Paid Pet BereavementTraining & Development opportunities, career growthTuition ReimbursementTeam Member Hotel Rates, other discounts, perks and more

What We’re Looking For: We are seeking an experienced Associate Director of Catering. This role is a highly visible, senior level role that is not only responsible for booking and servicing Catering business in order to meet revenue goals but also help to develop strategies to grow Catering business.

Who You Are: 

A Catering champion with a passion and expertise for relationship building and driving resultsAn entrepreneur at heart who excels in an exciting, ever-evolving environmentForward thinker who finds excitement in strategic thinking and planningEffective communicator who is comfortable with taking the lead in a variety of settings

What You’ll Be Doing: 

Promptly reply to incoming leadsPersonally prospect and sell local Catering business and coordinate the sales efforts of all Catering Sales ManagersParticipate in daily business review meeting, pre-convention meetings, training and other catering sales related meetings as requiredDevelop a customized Site Visit experience to support in converting businessPlan, coordinate and service all booked Catering eventsCollaborate with the Executive Chef to create unique and tailored menus for each event along with Wedding Packages, etc.Partner with DOME on training for all Catering ManagersPartner with DOME to develop annual Catering Sales strategy to retain and grow Catering business which may include special promotions to grow specific segments, sales blitzes, etc.Host, or participate, in local events to attract new businessAnalyze Catering sales performance and financial results to further refine the hotel’s Catering sales strategyWork with the Loews Hotels Brand team and Corporate Catering Director to develop creative Sales and Marketing opportunitiesExecute catering sales agreements, oversee client tastings, menu details, function set-ups as well as billing arrangements and communicate all pertinent details to the operational departmentsResearch the competitive catering environment to define potential sources of Catering business and to determine strengths and weaknesses of competitorsPartners with Brand and PR Team to maintain and optimize 3rd party website presenceAssist DOME with research and preparation of yearly Catering budgetAssist Catering Managers in setting annual personal objectives and goalsSupport Catering Managers in achieving personal objectives and goalsBlock space effectively in Delphi to maximize potential revenues, following business review and space release policies on propertyDistribute all necessary documents, including Banquet Event Orders and resumes, to all appropriate hotel departments to facilitate efficient operationsAccurately forecast group’s anticipated revenue spendSchedules and coordinates pre-convention and post-convention meetings when requiredDiscuss group’s plans for future events, encouraging rebookingResponsible for soliciting client’s for feedback on Meeting Planner Survey and developing a plan to increase return of SurveysPartners with Financial Service Center to ensure all aspects of credit and billing process are fulfilledAttend all meetings as appropriate: Staff, Department, Resume Review and BEO Meeting, etc.Works on special projects as assigned by Director of Meetings and EventsAll other duties as assigned

Your Experience Includes: 

Minimum five years Catering Sales experience in a full-service hotel environment with proven successCertified Meeting Planner, Certified Professional in Catering and Events, or similar Designation strongly preferredExtensive knowledge of all hotel support departmentsDelphi experience preferredDiagram Writing Software experience, such as Social Tables, preferredProperty Management System knowledge preferredProficient in Microsoft Office SuiteExcels in a dynamic, fast-paced work environmentAble to work a flexible schedule including weekends and holidaysMust be able to push, stand, stoop, bend and lift items weighing up to 25 pounds

What We Offer: 

This is a bonus eligible position Competitive health & wellness benefits, 401(K) & company match Hybrid remote-eligible work policy Paid Sick Days, Vacation, and Holidays Training & Development opportunities, career growth Tuition Reimbursement Employee Hotel Rates Other discounts and more 

Salary range for this position, based on experience, is $76,000.00 to $95,000.00.

This position is eligible for a performance-based incentive program.

Visit this site to view benefits this role may be eligible for based on classification:

Loews Hotels Benefits