A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

Who We Are: Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their “uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.

What We’re Looking For: A tenured event management professional to support the Director of Meetings & Events in leading the Meetings & Events Team. The Associate Director of Meetings & Events will cultivate a collaborative and inclusive work environment and fill a mentorship role for junior team members. In addition to the overall team support, the person in this role will provide outstanding levels of service for a variety of meetings and events with the goal of driving revenue and repeat business.

Who You Are:

· An established leader, a culture champion, an advisor and an advocate

· Effective communicator, leading with professionalism and empathy

· Creative solution seeker that exercises flexibility to determine best outcomes

· Relationship builder with a dynamic approach to developing connections

· Forward thinker with an analytical approach to drive positive progress

· Detail-oriented while maintaining a big picture focus

· Collaborator who excels in an exciting, ever-evolving environment

What You’ll Be Doing:

· Manage high-profile, complex, or large programs and events requiring a skilled event professional to service

· Partner with Operational Counterparts to ensure success to include Group Reservations, Group Billing, Revenue Management, Sales & Marketing

· Implement Loews Hotels Meetings & Events Standards and Best Practices

· Participate in Group Room Block Strategy – pick up meetings, group rooms forecasting, etc

· Facilitate training for Meetings & Events department

· Monitor managers’ production and timeliness for completion and accuracy of BEO, resumes, diagrams, etc

· Advocates for and contributes to Catering productivity, revenue and strategy

· Support Director of Meetings and Events in reviewing group turnovers and assigning group business to maintain balanced workload distribution

· Participate in banquet menu updates, revisions, and pricing strategy

· Build Banquet Event Orders, Diagrams, Group Resumes, and other event related documentation for operational execution

· Schedule pre- and post-convention meetings with assigned groups, and attend all pre- and post- convention meetings for all team member groups should Director not be available

· Prepare recap information at the end of the meeting or convention, comparing forecasted room pickups and meeting/function guarantees with actual figures

· Lead team in efforts to drive re-booking and return business

· Conduct comp set analysis and adjust pricing strategy and positioning based on results

· Attend internal meetings to include resume review, BEO Meeting, staff meeting, etc.

· Provide onsite support and partnership to in-house groups including presence at major group functions, to meet client needs and expectations for a successful event.

· Serve as backup for Director in department leadership responsibilities, including conducting internal meetings and submitting reports as needed, assigning groups, managing hourly schedules, etc.

· All other duties as assigned

Your Experience Includes:

· Minimum six years progressive Meeting, Event, and/or Catering Sales Management experience in a full-service hotel environment

· Prior large-volume, upper upscale hotel experience preferred

· Certified Meeting Planner Designation Preferred

· Extensive Knowledge of Microsoft Office Suite and Hotel Operational Systems and Software (ie – Delphi, Cvent, Social Tables, Opera, etc)

· Able to work a flexible schedule including weekends and holidays

What We Offer:

· This is a bonus eligible position

· Competitive health & wellness benefits, 401(K) & company match

· Hybrid remote-eligible work policy

· Paid Sick Days, Vacation, and Holidays

· Training & Development opportunities, career growth

· Tuition Reimbursement

· Employee Hotel Rates

· Other discounts and more

Reports to: Director of Meetings & Events