About the Role:
As an Associate Director, Technology Implementation Consulting, you will provide leadership and guidance across multiple departments, ensuring the seamless delivery of technology solutions to our clients. You will be accountable for the overall performance and results of related areas, leveraging your extensive experience and strategic vision to drive innovation and client satisfaction.

Responsibilities:
• Lead multiple related departments to ensure cohesive and efficient project delivery.
• Develop strategic initiatives to enhance client service and project outcomes.
• Ensure alignment of department goals with overall business objectives.
• Foster a culture of continuous improvement and innovation within the team.
• Act as a senior point of contact for major client engagements and escalations.
• Provide leadership and guidance to managers, supervisors, and senior professionals.
• Ensure effective resource allocation and project prioritization.
• Drive initiatives to improve technology integration and client training processes.
• Oversee performance evaluations and professional development plans for team members.
• Report on department performance and project outcomes to senior leadership.

Skills:
• Strategic Leadership: Ability to lead and guide multiple departments effectively.
• Client Engagement: Expertise in managing major client engagements and escalations.
• Innovation: Capability to drive continuous improvement and innovation.
• Resource Management: Skills in effective resource allocation and project prioritization.
• Performance Oversight: Proficiency in overseeing evaluations and development plans.
• Alignment: Ensuring department goals align with business objectives.
• Communication: Strong communication skills for reporting to senior leadership.
• Process Improvement: Ability to drive enhancements in technology integration and training processes.