**Working with Us** Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . The Digital Plant Shift Engineer will be an integral member of the Digital Plant team within Bristol Myers Squibb at the Devens, MA campus. This role requires troubleshooting, root cause analysis, development of resolutions to Incidents, Investigation support, Information and Data requests, and technical support for Biologics Manufacturing Processes in a timely manner with escalation as needed. Business Critical computerized systems include process automation systems, manufacturing execution systems, quality system, data systems, and other systems directly supporting operations at the Devens campus. In addition, this role provides application service management, outage management, life-cycle management, and compliant change implementation. **MAJOR DUTIES AND RESPONSIBILITIES:** + Support the 24/7 operation of all GMP computerized systems (including Process Automation Systems, and Manufacturing Execution Systems) utilized at the Devens Biologics site. + Focus on developing the technical and communication skills required to effectively support and troubleshoot complex automated and computerized systems while working in a cross functional organization. + Follow applicable standard operating procedures while working with validated systems. + Investigate the root cause of incidents. Propose resolution and escalate issues accordingly. + Leverage and develop documentation within the knowledge base to resolve issues encountered and facilitate the troubleshooting of future incidents. + Act as the site point of contact for planned and unplanned outages. + Perform periodic system administration related activities to ensure systems operate within prescribed specifications. + Support the configuration, testing and implementation of process control solutions to a variety of complex technical problems. + Provide excellent customer service to internal stakeholders. **Position Requirements:** + BS in Chemical Engineering, Bioengineering, Electrical Engineering or equivalent combination of education and technical experience. + 0-2 years' experience with Process Control Systems or Manufacturing Systems. + Knowledge and / or application of computerized systems. + Demonstrated troubleshooting skills. + Understands the expectations of working in regulated industries such as Biotech, Pharmaceutical, and Medical Devices. + Excellent written and verbal communication skills. + Strong interpersonal skills and the ability to work in a team environment. + Ability to work with minimal supervision and to escalate when required. + Work with all departments within the organization, specifically Manufacturing Operations, Quality Operations, Manufacturing Engineering, Laboratory Systems, Manufacturing Sciences and Technology, Control Systems, Manufacturing Execution Systems, Data and Analytics teams, Enterprise teams, and Site Utility teams. + Work within all Site Facilities, which requires one to give a high attention to detail, observe Hygienic practices including gowning, and on occasion to properly use Personal Protective Equipment (PPE). + This is a shift (Day, Night) position providing support of 24/7 manufacturing operations. Shifts will require weekend coverage on an alternating schedule If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. **Uniquely Interesting Work, Life-changing Careers** With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. **On-site Protocol** BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. **Company:** Bristol-Myers Squibb **Req Number:** R1587070 **Updated:** 2024-12-26 03:26:58.311 UTC **Location:** Devens-MA Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.