**Country:** India **Location:** RGA Tech Park, 2nd floor Block-2, Survey # 31/1, Chikkannhelli Village, Varthur Hobli, Bangalore East Taluk, Bangalore - 560035, India **Role: Associate Engineer** **Location: Bangalore** **Full/ Part-time:** **Full Time** **Build a career with confidence:** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. **About the role:** Looking for an associate who is good at troubleshooting of various BMS, HVAC Assets, with experience into voice support/customer support roles. **Roles & Responsibilities:** Troubleshooting and resolving platform-based deviations · Support for Technician calls · Ability to diagnose and analyze technical problems · Ticket Handling in WO Management Tools from Creation to Check-out approval to Pre-Post analysis · Collaboration with OEM’s across the stages of field resolution · Remote validation through Live IOT Portals · Implementation of Controls programming changes · Flair for root cause analysis and tracking issues to closure · Additional ADHOC activities to support business goals **Benefits:** We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary. + Make yourself a priority with flexible schedules, parental leave. + Drive forward your career through professional development opportunities. + Achieve your personal goals with our Employee Assistance Programme. **Our commitment to you:** Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. **_This is The Carrier Way._** **_Join us and make a difference._** **_Apply Now!_** **Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.** **Job Applicant's Privacy Notice:** Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice