C.H. Robinson is seeking an Associate Global Forwarding Agent to join our Global Forwarding division. Associate GFAs are responsible for learning operational concepts and terminology, gaining an understanding our company’s goals and values, and building skill for our industry and organization.  In addition to building their skills, Associate GFAs will gain experience by executing small and medium size customer accounts. 

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.

If this sounds like you - and we have captured your attention - apply today as we would like to hear more about you and your experiences!

Responsibilities:

The duties and responsibilities of this position consist of, but are not limited to, the following:

Maintain Operational Excellence:

Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.Apply basic industry knowledge to respond to customer requests. Learn and Execute/Coordinate tasks on the shipments to meet all customer SOP requirements, learn and understand pricing.  Complete low to medium complexity customer quotes.Ensure a high-level of data integrity within the shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc.  

Facilitate Relationships:

Communicate clearly, timely, and effectively with Customers, CHR offices, Agents, and Outside Vendors. Promote a positive working relationship for all team members Understand and learn to leverage CHR’s network of departments, support teams and leadership. 

Other Activities:

Ensure customer SOPs are maintained and adhered to Other duties or responsibilities as assigned according to the team and/or country specific requirements.

Required Qualifications:

Bachelor’s degree from an accredited college or university

TOEIC score of 800 or higher

Preferred Qualifications:

Preferred: 

Associate’s or bachelor’s degree from an accredited college or university  

Strong communication, prioritization, and multi-tasking skills 

Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needs 

High level of attention to detail 

Values a diverse and inclusive work environment 

Graduates with a background in logistics

 

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide company benefits plan that matter to you most, Paid time off (PTO), Social insurance, Meal Allowance, Mobile allowance, Birthday Allowance, Holiday gift and among others, the opportunity to prosper in a Fortune 500 company.