Role Proficiency:

Analyse the business needs of a client or project under some supervision. Ability to perform key Business Analysis activities under supervision

Outcomes:

Carry out Business Analysis tasks with support from Senior BAs/Senior stakeholders in the team Define business needs with support of others Understand some but not all of the factors that influence/determine the need for change. Assist Leads to create software requirements artefacts and deliverables Plan stakeholder meetings when an issue arises and on an as-needed basis Plan traceability and requirements reuse approaches based on what has been developed by others Identify and develop performance improvement plans for simple challenges with guidance prepare for simple elicitation activities; relies on support from others in more complex situations and elicit information relevant to the change Capture the outcomes of the elicitation activity   Validate information with stakeholders with guidance from others   provide relevant information to stakeholders in a timely manner   manage stakeholder collaboration in simple situations and rely on support from others in more involved situations   Maintain requirements throughout the change   prioritize requirements/designs according to established practices   Evaluate the impact of proposed changes to requirements/designs   Obtain approval of requirements and designs   Follow effective requirements practices such as change control process defined by BAs   Assist in interpreting evaluating and interrelating research data   participate in activities to define the necessary conditions to meet the business need with clear direction from seniors   Perform tasks required to develop and assess alternate approaches to change with assistance

Measures of Outcomes:

Assistance in Business value addition Communication effectiveness – usage of proven methods effectively Customer/Senior BA/PM feedback Business Analysis processes and tools – effective use of processes and tools set up by Senior professionals in the organization Trainings/Learning programs undertaken including certifications

Outputs Expected:

Business Value:

Identification of business problems
constraints
dependencies

Stakeholder Engagement:

Good written and verbal communication in and out of the client
specific to the engagement Negotiation within the team

Requirements Engineering:

Use of right set of tools
templates
and/or processes for aligning requirements and design as directed by the seniors Working knowledge/ability to learn the use of prominent business analysis tools to elicit
document and manage requirements

Solution Evaluation:

Be able to assist internal stakeholders in evaluation and recommendation of appropriate solution options to business problems along with guidance from senior BA colleagues

Process:

Follow processes established by the Lead BA/Project stakeholders as required by the engagement and ensure adherence by the team

BA artefacts maintenance :

Assist in Documentation of the process plus project artefacts Assist in Management and clear communication about project artefacts to the various stakeholder groups Assist in Adoption of recommended tools
templates
and processes to help with effective decision making and approval processes

Skill Examples:

Good analytical organizational and problem-solving skills Good oral/written communication skills Must be a self-starter and a quick learner Ability to speak the language of the customer/Think customer with some assistance Should be result oriented and be able to work with some guidance Behavioural and interaction skills – learn to use the right mix of competencies to gain and master this skill Business Acumen – Ability to quickly learn the area of business under focus Tools and Technology – Have a knowledge software application and tools to assist with communication and collaboration creation and maintenance of requirement artefacts prototypes and tools for simulation modelling and diagramming. Be able to quickly learn and use new tools as appropriate for the engagement Business Analysis techniques – Be familiar with the commonly used techniques by BA to carry out various BA tasks. Take the assistance of a senior BA to identify and apply the right technique(s) on a daily basis. BA techniques as recommended and used by various BA s include:a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment

Knowledge Examples:

knowledge of various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis). Have a basic knowledge of and can follow instructions for common techniques

Business Analysis Approach·  Plan a business analysis approach for complex situations with support from others.·  Plan a business analysis approach by following examples from others for less complex situations. Stakeholder Engagement·  Plan stakeholder meetings when an issue arises and on an as-needed basis.·  Obtain stakeholder feedback and consensus on issues and resolutions as they arise. Business Analysis Information Management·  Can plan an approval process based on what has been developed by others·  Can plan traceability and requirements reuse approaches based on what has been developed by others.·  Can follow pre-determined instructions for storing/accessing information·  Independently identify and develop performance improvement plans for simple challenges with guidance.·  Execute the improvement plans developed by others Requirements Elicitation·  Independently prepare for simple elicitation activities; relies on support from others in more complex situations.·  manage elicitation activity logistics with external help ·  Elicit information relevant to the change with support of others.·  Capture the outcomes of the elicitation activity·  Validate information with stakeholders with guidance from others Communication and collaboration - provide relevant information to stakeholders in a timely manner. ·  Communicate straight forward information with stakeholders·  Request support for more complex information or when potential issues may arise.·  Independently manage stakeholder collaboration in simple situations and rely on support from others in more involved situations. Requirements Life Cycle Management·  Participate in the requirements traceability activities·  Maintain requirements throughout the change with support from others·  prioritize requirements/designs with support from others according to established practices·  Evaluate the impact of proposed changes to requirements/designs with support from others·  Obtain approval of requirements and designs with support from others Strategy Analysis·  Understand some but not all of the factors that influence/determine the need for change.·  Define business needs with support of others·  participate in activities to define the necessary conditions to meet the business need with clear direction from others·  perform some but not all tasks required to avoid or mitigate negative consequences while transitioning to the future state·  follow recommended courses of action provided by others·  independently perform some but not all tasks required to develop and assess alternate approaches to change Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs.·  perform many of the tasks required to analyze synthesize and refine elicitation results into requirements and designs with support of others·  Understand which quality checklists to use.·  Apply quality measures and practices developed by others·  Align requirements/designs and business requirements with support from others·  ensure basic requirements support one another with support from others·  develop design options with basic requirements with support from others.·  perform some but not all of the tasks required to analyze design options with support from others Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectiveness·  Measure solution effectiveness using criteria defined by others.·  Define performance measures and assess collected data with support from others·  Occasionally test and analyze performance measures to ensure accuracy·  determine the internal factors that restrict full realization of the solution’s value with support of others.·  determine the external factors that restrict full realization of the solution’s value with support of others.·  recommend basic actions to align the factors that create the difference between potential value and actual value with the support of others·  Leverage best practices developed by others in the organization10  Demonstrate an understanding of the organization’s nuances 11  Analyze and use a holistic view of people processes and technology to understand the enterprise   Demonstrate an ability to learn quickly and willingly.

Additional Comments:

Job Title: Associate II - Business Analysis Job Summary: We are seeking a dynamic and motivated MBA fresher to join our team as a Business Analysis Associate. In this role, you will play a critical part in ensuring optimal Resource planning, scheduling, and resource allocation to meet organizational goals. The ideal candidate is analytical, detail-oriented, and eager to learn, with strong communication and problem-solving skills. ________________________________________ Key Responsibilities: Resource Planning & Analysis • Assist in forecasting Resource requirements based on historical data, business trends, and projected needs. • Analyze workload patterns and employee productivity to optimize scheduling and resource allocation. • Support in creating and maintaining workforce dashboards and reports to track key metrics. Scheduling & Coordination • Develop and maintain employee schedules, ensuring alignment with business priorities and operational efficiency. • Coordinate with team leads and managers to address resource shortages or surpluses promptly. • Monitor adherence to schedules and recommend adjustments as needed to meet service level agreements (SLAs). Data Management & Reporting • Collect, validate, and analyze workforce data to support strategic decision-making. • Prepare detailed reports and presentations on workforce trends, capacity planning, and performance metrics. • Identify patterns and insights from data to propose process improvements. Process Improvement • Support initiatives to improve workforce planning processes, including automation and system enhancements. • Collaborate with cross-functional teams to streamline operations and improve employee utilization. • Assist in developing strategies for better workforce engagement and retention. Stakeholder Collaboration • Work closely with HR, operations, and management teams to align workforce strategies with business objectives. • Act as a liaison between teams to resolve scheduling conflicts and ensure smooth operations. • Participate in meetings to provide updates on workforce metrics and contribute to planning discussions. ________________________________________ Required Skills and Qualifications: Technical Skills • Proficiency in MS Excel, including advanced features such as pivot tables, VLOOKUP, and data analysis tools. • Proficiency in MS Word, MS PowerPoint, preparing documentations and presentations. • Strong analytical skills with the ability to interpret data and provide actionable insights. Soft Skills • Excellent communication and interpersonal skills for effective collaboration with diverse teams. • High level of attention to detail and accuracy in data handling and reporting. • Strong organizational skills with the ability to prioritize tasks and meet deadlines. • Problem-solving mindset and adaptability to dynamic business needs. Educational Qualifications • MBA in HR, Operations, or a related field (recent graduate or fresher). • Internship or project experience in workforce planning, operations, or a related area is a plus.