Who we are

We're a leading, global security authority that's disrupting our own category.  Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers.  We help companies put trust - an abstract idea - to work. That's digital trust for the real world.

 

Job Summary

The Security Operations Canter (SOC) provides DDoS detection and mitigation services for DigiCert and customer's networks.  The SOC also provides all Customer Support capabilities for the UltraSecurity service.  We are seeking an Associate Information Security Engineer to support our ever-growing customer base. This is a Swing Shift position (US EST) with hours of 12pm – 10pm EST.

 

What You Will Do

Exhibit a proactive security mindset to defend customer networks from DDoS attacks. Assist with complex attacks to refine mitigation strategies. Monitor customer networks and mitigate DDoS attacks. Monitor the SOC ticket queue and proactively take action to protect DigiCert and customer networks. Answer the phone queue for Tier 1 support for UltraDDoS and UltraWAF customers.

 

What You Will Have

Familiarity with ticketing systems, such as Zendesk. Fluent in writing and speaking English Excellent written and verbal communication skills, as well as interpersonal skills Demonstrated ability to engage in continuous learning and applying strong analytical skills to respond to customer needs and problem-solving. Understanding of IPv4, low level networking and protocols, to include DNS and BGP. Understanding of and ability to explain the OSI Model.

 

Nice to Have

PSAA (Practical SOC Analyst Associate) certification CompTIA Network+ and Security+ certifications Experience with Arbor equipment and Sightline Threat Management system

 

Benefits

Generous time off policies Top shelf benefits Education, wellness and lifestyle support

 

DigiCert offers a competitive benefits package for all of our full-time employees. 

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.

 

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