Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

The Infrastructure Group has two core areas of focus, Server/Enterprise Applications, and Networking. The Associate Infrastructure Analyst is required to develop an expertise in one of these core areas. The areas of responsibility are all aspects of Information Technology Server Infrastructure, Security Technologies, Data Storage within the organization, and Networking Infrastructure and Data Interconnects. This person will aid the Infrastructure Engineers and Senior Engineers with ensuring the stability and operational aspects of the organization’s Information Technology Enterprise Systems, Applications, Virtual Environments, Databases, Server Infrastructure, and both Wired and Wireless Networking. 

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Functions: 

Aid in the installation, maintenance, and administration of Microsoft Windows Server and Active Directory Environment including Group Policy, DNS, and other core Microsoft Technologies. 

Help administrate, maintain, and develop the company’s current networking topology and technologies, including HP and Cisco networking equipment, including wireless, and implement new and emerging strategies. This encompasses both private and public networking. 

Work with the lead engineers to maintain and evolve our current virtual environment currently utilizing VMWare vSphere and Citrix. 

Perform proactive monitoring of Microsoft Windows Servers, VMware ESX, Security Technologies, Networking, and Infrastructure Technologies. 

Aid in developing and maintaining the company's HA and DR strategies. This includes platform selections, documentation, and testing. 

Help Maintain and purchase all Data Center equipment including SAN, Servers, Networking, and enterprise support appliances such as spam filters, firewalls, logging devices, IPS/IDS. 

Administrate the company's security systems including but not limited to, firewalls, proxies, spam filter, virus protection, and hardware monitoring. 

Conduct research on emerging products, services, protocols, and standards that support the company’s technology initiatives. 

Perform other duties as assigned.

Qualifications: 

Associate’s degree - Computer Engineering, Computer Networks, Information Systems, Information Technology or 3 years of relevant IT work experience 

Must have working knowledge of server, desktop, email, and security environments, including such things as Microsoft Windows Server and Workstation environments, Networking, Wireless, Anti-Spam and Anti-Spyware techniques and Security practices, or other industry-standard techniques and practices. 

Knowledge, Skills, and Abilities: 

High level of analytical and problem-solving abilities. 

Ability to conduct research into new technologies and products as required. 

Strong interpersonal and oral communication skills. 

Highly self motivated 

Strong organizational skills and excellent attention to detail. 

Ability to manage multiple projects and multiple deadlines in an organized fashion

Job Demands: 

While performing the duties of this job, the employee is required to: 

Lifting Occasional (<33%) (30 lbs maximum weight) 

Finger Dexterity Frequent (34-66%) 

Hand/Eye Coordination Frequent (34-66%) 

Sitting Frequent (34-66%) 

Walking Occasional (<33%) 

This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices). 

This job regularly requires verbal communication of detailed information to others either by phone or in person. 

Office environment with likely evening and weekend hours as well as on-call duties. Occasional local and out of town travel. 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Hershey Entertainment & Resorts is an Equal Opportunity Employer.