Job Title: Associate Learning Consultant Job Description Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community. We are looking for a Associate, Learning & Development to join our team. Today. We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer. The future team member that will love this job will demonstrate the value and benefits of our client's services through employee engagement, with a primary focus on selling. Reporting to a training manager, you will develop an excellent level of product knowledge to support onboarding. Along the way, you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix,, you can Own Your Future! **You Have** **Bachelor’s degree or equivalent experience** **2+ years of experience working in sales training capacity** **You are a subject-matter expert within peer group** **Prior experience in high-volume calling** **Experience working with** **Salesforce.com** **or similar CRM** **Technical skills** **Experience prioritizing concurrent projects and demonstrating project management skills** **Demonstrated several strategies, platforms, and skills to varied audience** **You Will** **Ensure new employees receive comprehensive, Concentrix and client training to enhance job-specific knowledge** **Provide employees with skills-based, client coaching to support achievement of specific** **weekly/monthly/quarterly** **operating plan targets, sales targets, assigned performance targets, and high customer satisfaction** **Partner with teams to develop and deliver a training program designed to enhance client sales knowledge associated with any of our sales motions** **Analyse data, performance, and customer experience trends to develop and implement strategic sales plays and best practices for client/specific territories** **Oversee, measure, and validate the delivery and quality of provided training** **Track the effectiveness of training interventions through multiple assessment tools** **Collaborate with all partners to improve sales processes to achieve a positive customer experience** **Maintain a high level of communication with your team to guarantee a strategic client relationship is fostered and developed** **Maintain a high level of understanding about the client, customer interaction, and evolving business environment for relevant training content delivery** **Help create a culture of learning where individuals manage their own development, competence, and performance** **Our Benefits and Perks** **Lucrative employee referral bonus opportunities** **Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more** **401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)** **Health and wellness programs with trained partners to help promote a healthy you** **Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support** **A range of other perks and benefits.** Location: USA, TN, Work-at-Home Language Requirements: Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)** Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: •English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) •Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf) To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) . If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .