Job Posting End Date: October 10

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

Award-winning culture 

Inclusion and diversity as a priority 

Performance Based Incentive Plans

Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

Generous PTO (including paid time to volunteer!) 

Up to 9.5% 401(k) employer contribution 

Mental health support 

Career advancement opportunities 

Student loan repayment options 

Tuition reimbursement

Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:Minimum starting hourly rate is $20.19

Associate Leave Reps are responsible for understanding the FMLA and state regulations, processing of leaves, review of medical certifications, and ongoing relationship management with employees requesting leaves and their Employer contacts. The leave specialist must exercise a high level of independent judgment and critical thinking in decision making, and be fully versed on the FMLA, applicable state leave laws as well customer specific processing requirements. Partnering with other business areas (Benefits Center, Contact Center, etc.) is also important to the success of the leave management operation. This position remains under the supervision and guidance of a Trainer/Mentor.

Principal Duties and Responsibilities

Processing of new leaves and all daily follow-ups assignedDetermine eligibility and availability of leave time for each employee requesting leave for FMLA, State, and applicable Corporate protectionsDetermine and generate appropriate communications to comply with FMLA regulations and customer proceduresReview medical certifications and other documentation submitted; consult with Nurse Case Manager and IME unit if neededDetermine the appropriate status of leave under FMLA and state leave regulations taking into consideration regulatory requirements, company-specific requirements, and analysis of documentation received (medical, legal, etc.)Communicate medical or absence information with other internal units (STD, Intake)Management of a leave through duration, reporting status to Employer, employee and other internal unitsRespond to leave questions and issues from employees or Employer contactsMay perform other duties as assigned

Job Specifications

Successful completion of the Leave Management training program, passing score on the final exam and quality audit and mentor sign-off.4-year degree or similar experience preferredStrong interpersonal skills and customer relationship skillsStrong business communication skills (telephone, e-mail, written)Knowledge of Windows; general keyboard and computer skills (Word, Excel, Access)Decision making and analytical skillsAttention to detail and organizational skillsUnderstanding of STD processes and work flows and insurance industry preferred

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$36,000.00-$59,400.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.  All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum