Concord, North Carolina, USA
4 days ago
Associate - Master Scheduler - Planning

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

Position Description:

The Supply Chain organization has responsibility for scheduling the assembly and packaging processes for Concord, NC Device Assembly, Packaging, Parenteral operations.  The Master Scheduler Planning is a key contact for all technical and tactical planning information in the area and is the key link for all functions in the plant and in the broader supply chain for scheduling updates and issue resolution. 

The Master Scheduler is responsible for evaluation of capacity requirements for a resource and developing the assembly, packaging and/or parenteral schedule.  The Master Scheduler’s focus is translating demand forecasts (commercial, development, projects) into the master schedule (planned in monthly and weekly buckets) and preparing the various sets of data to support the Capacity Requirements Plan (CRP) and Sales Inventory and Operations Plan (SI&OP) to align all site production-related activities.

Key Objectives/Deliverables:

Safety & Quality

Maintain a safe workplace through proper ergonomic practicesMaintain a state of compliance (learning plan, SOP adherence, etc.)

Planning/Scheduling

Alignment and optimization of both the short- and long-term production plans with operations capacity constraints to drive production to inventory targets for assembled and packaged materialsPrepares and presents the data for CRP, SI&OP and other presentations as needed.Converts the production plan to a master shop floor scheduleMember of the Process Team, working with operations to resolve capacity challenges and unplanned production issuesTimely processing of past due process ordersServe as a general hub for all schedule related communication in the flow team; represent supply chain at flow and lead team meetings as requiredWork with Purchasing colleagues to ensure component availability to meet the plan


Capacity Management

Generate, analyze, and report plant capacity analysisPerform scenario analysis to understand impact of various strategic options

Customer Service

Networks with all stakeholders to assure production plan is achievableWorks with upstream and downstream global supply chain resources as necessary to align plans; works with other schedulers to trade off resources, as necessaryIntegrates alternate demand into production schedule to meet site needs


SAP knowledge & Metrics

Thorough understanding of SAP processes such as Master Production Scheduling (MPS), Material Requirements Planning (MRP) as well as processing of exception messages.Help set up SAP master data as necessary; work to ensure data is maintained accurately (recipes, standards, data clean-up, etc.)Generates OSSCE (Operational Standards for Supply Chain) metricsPareto analysis of OSSCE metricsWork with stakeholders to improve plant supply chain processes and performance

Requirements (Education, Experience, Training):

Bachelor's Degree in Supply Chain Management, Engineering, or other technical field of study

Preferred attributes but not required:

APICS certification preferredKnowledge / Experience in Manufacturing, Packaging, and/or Customer ServiceStrong organizational and Project Management skillsStrong interpersonal skillsKnowledge of MRPII, OSSCE helpful, SAP experienceCustomer orientedExcellent Computer skills (e.g., MPS, MRP, SAP, APO, Excel)


Additional Information:

Normal workday: Monday through Friday.May need to be available off shift to respond to operational issues as neededTravel required may be required

This job specification is intended to provide a general overview of the job requirements at the time it was prepared.  The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job specification.  As always, you should consult with your supervisor regarding your actual job responsibilities and any related duties that may be required for the position. 

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$57,750 - $129,800

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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