Morgan Stanley has earned a worldwide reputation for the excellence of its advice and execution in financial markets. With offices in more than 41 countries, the firm is truly global-and a market leader in the U.S., Europe and Asia as well as in emerging markets. Morgan Stanley's success rests on the talents and passion of our people, who share a common set of values and bring excellence and integrity to everything they do.

Morgan Stanley Private Bank, National Association (MSPBNA) a division within Morgan Stanley Wealth Management (MSWM). Morgan Stanley Wealth Management is one of the largest wealth management firms in the world, with more than $2 trillion in client assets and more than 16,000 financial advisors. Our financial advisors deliver tailored solutions designed to help clients achieve their financial goals. We provide individuals, families, businesses and institutions with a wide variety of services: brokerage and investment advisory services, financial and wealth planning, access to credit and lending, cash management, annuities and insurance, and retirement services.

MSPBNA is seeking to hire candidates for the position of Associate Mortgage Specialist for the Morgan Stanley Home Loans team. As an Associate Mortgage Specialist, you will use your in-depth industry knowledge and experience to provide excellent client experience to our Financial Advisors and their wealth management clients throughout the home loans mortgage origination cycle.

The ideal candidate will be a subject matter expert in jumbo mortgages, complex income and assets and have a high degree of comfort engaging with affluent clients and their advisors. An individual that exhibits high energy, takes ownership and demonstrates a collaborative pro-active approach is critical for this role.

Position can be based: (a) in our Dallas, TX office or (b) Tempe, AZ office.

Position Responsibilities:

Serve as primary point of contact for client interactions, internal and external business partners, includingFinancial Advisors, their clients, and Private BankersEmbrace the Morgan Stanley core value of “Putting Clients First” by listening to client needs; understanding the loan transaction; managing expectations; and providing transparent client/partner communication and timely updates throughout the overall mortgage loan processAct as the initial escalation point for loans in process; provide alternative solutions and discernment to escalate further when necessary; demonstrate the ability to de-escalate situations as appropriateManage and oversee the pipeline to ensure all loans are progressing in accordance with established expectationsRequest, review, and validate all loan processing documents such as income, credit, appraisal, insurance and titleCoordinate with various processing, underwriting, credit risk and other internal/external business partners to complete fulfillment and ensure timely closingsProvide comprehensive reviews and recommend solutions/options regarding credit risk of high-net-worth clients (i.e., complex income, asset, and vesting scenarios)Obtain documents to satisfy conditions for underwriting approval and product/pricing negotiations as necessaryProvide perspective and feedback relative to client experience enhancements and process efficiencies

Morgan Stanley has earned a worldwide reputation for the excellence of its advice and execution in financial markets. With offices in more than 41 countries, the firm is truly global-and a market leader in the U.S., Europe and Asia as well as in emerging markets. Morgan Stanley's success rests on the talents and passion of our people, who share a common set of values and bring excellence and integrity to everything they do.

Morgan Stanley Private Bank, National Association (MSPBNA) a division within Morgan Stanley Wealth Management (MSWM). Morgan Stanley Wealth Management is one of the largest wealth management firms in the world, with more than $2 trillion in client assets and more than 16,000 financial advisors. Our financial advisors deliver tailored solutions designed to help clients achieve their financial goals. We provide individuals, families, businesses and institutions with a wide variety of services: brokerage and investment advisory services, financial and wealth planning, access to credit and lending, cash management, annuities and insurance, and retirement services.

MSPBNA is seeking to hire candidates for the position of Associate Mortgage Specialist for the Morgan Stanley Home Loans team. As an Associate Mortgage Specialist, you will use your in-depth industry knowledge and experience to provide excellent client experience to our Financial Advisors and their wealth management clients throughout the home loans mortgage origination cycle.

The ideal candidate will be a subject matter expert in jumbo mortgages, complex income and assets and have a high degree of comfort engaging with affluent clients and their advisors. An individual that exhibits high energy, takes ownership and demonstrates a collaborative pro-active approach is critical for this role.

Position can be based: (a) in our Dallas, TX office or (b) Tempe, AZ office.

Position Responsibilities:

Serve as primary point of contact for client interactions, internal and external business partners, includingFinancial Advisors, their clients, and Private BankersEmbrace the Morgan Stanley core value of “Putting Clients First” by listening to client needs; understanding the loan transaction; managing expectations; and providing transparent client/partner communication and timely updates throughout the overall mortgage loan processAct as the initial escalation point for loans in process; provide alternative solutions and discernment to escalate further when necessary; demonstrate the ability to de-escalate situations as appropriateManage and oversee the pipeline to ensure all loans are progressing in accordance with established expectationsRequest, review, and validate all loan processing documents such as income, credit, appraisal, insurance and titleCoordinate with various processing, underwriting, credit risk and other internal/external business partners to complete fulfillment and ensure timely closingsProvide comprehensive reviews and recommend solutions/options regarding credit risk of high-net-worth clients (i.e., complex income, asset, and vesting scenarios)Obtain documents to satisfy conditions for underwriting approval and product/pricing negotiations as necessaryProvide perspective and feedback relative to client experience enhancements and process efficiencies

Qualifications:

3-5 years of relevant mortgage experience (Sales and Operations preferred)Experience in Client Relationship Management rolesEstablished track record of developing and maintaining Client relationships in a Sales or Operational settingProven track record of meeting individual and organizational loan production goals while maintaining a large client baseHigh school diploma or equivalent requiredWealth Management/Private Banking experience preferredEligible for employment with an FDIC-insured institution and able to register with the Nationwide Mortgage Licensing System Registry (“NMLS”) as a mortgage loan originator

Skills/Abilities:

Extensive knowledge of mortgage products and client service experienceIn depth knowledge of the compliance regulations and laws that govern consumer mortgage lending, including fair lending, privacy, RESPA, and TRIDStrong communication skills, both written and verbal, and interpersonal skills requiredSelf-starter with a strong sense of ownership; ability to manage time, prioritize and plan accordinglyProficient in the use of a variety of systems for accurate reporting and tracking; including MS Office (Word, EXCEL, Outlook, PowerPoint)Achieve high levels of Client and Financial Advisor satisfactionProactively manage loan escalations as needed to ensure a timely resolution while providing an enhanced client experienceEffectively manage a pipeline that includes Core (<$2M) and/or Employee Loan Transactions

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Qualifications:

3-5 years of relevant mortgage experience (Sales and Operations preferred)Experience in Client Relationship Management rolesEstablished track record of developing and maintaining Client relationships in a Sales or Operational settingProven track record of meeting individual and organizational loan production goals while maintaining a large client baseHigh school diploma or equivalent requiredWealth Management/Private Banking experience preferredEligible for employment with an FDIC-insured institution and able to register with the Nationwide Mortgage Licensing System Registry (“NMLS”) as a mortgage loan originator

Skills/Abilities:

Extensive knowledge of mortgage products and client service experienceIn depth knowledge of the compliance regulations and laws that govern consumer mortgage lending, including fair lending, privacy, RESPA, and TRIDStrong communication skills, both written and verbal, and interpersonal skills requiredSelf-starter with a strong sense of ownership; ability to manage time, prioritize and plan accordinglyProficient in the use of a variety of systems for accurate reporting and tracking; including MS Office (Word, EXCEL, Outlook, PowerPoint)Achieve high levels of Client and Financial Advisor satisfactionProactively manage loan escalations as needed to ensure a timely resolution while providing an enhanced client experienceEffectively manage a pipeline that includes Core (<$2M) and/or Employee Loan Transactions

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

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