Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Associate PGA New Partner - Hotel - English/Spanish
Introduction to team
Travel Partnerships and Media helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.
The Associate’s primary responsibility is to assist in the set up and onboarding of conventional lodging properties within their assigned territory. In doing so, you will also continuously look to effectively onboard new partners and help them improve the production potential from their participation in the Expedia marketplace by bringing to bear the power of Expedia Group’s unique data insights. Calling leads and educating Expedia’s UVP to potential properties who have not worked with us will be the primary activity of this role.
This role is central to our account management mission of delivering exceptional travel experiences by bringing the power of the platform to life for our partners, both current and new. This team ensures that Expedia Group brands’ global customers always find the most suitable hotel for their dream trip wherever they want to go, and that our hotel partners can successfully, efficiently and throughout the year, reach Expedia Group’s full breadth of global traveler demand.
In this role, you will
Complete high value conventional lodging leads from fresh leads and untouched opportunities within target markets as assigned by the distribution engine
Build the portfolio of hotel partners by introducing prospective partners to Expedia and facilitate their onboarding process
Educate partners on how to offer competitive hotel products (content, rates and availability) to be consistently optimized on the Expedia sites
Educate partners on additional lodging rates and availability information regarding high demand and compression periods
Employ active listening during conversations with potential partners to adapt responses to local market conditions and partner needs
Share best practices within the team in order to achieve overall team targets
Experience and qualifications:
Bachelor’s degree in a related field; or equivalent related professional experience
1-2 years’ work experience, preferably commercial experience
Language skills – candidates will be bilingual English and Spanish
High impact personality, intellectual agility, compassion in relationship, phenomenal teammate
An appetite for action, driven, motivated and results-focused
Organization and time management skills, rigor, attention to details
Proven follow-up/persistence when facing challenging situations
Ability to multi-task effectively and be able to change gears quickly without skipping a beat
Demonstrates ability to prioritize work and be laser-focused on achieving critical targets, goals and/or strategic objectives set by the leadership team
Relationship builder; earns the confidence of others
Bridges and sustains solid partnerships based on mutual support through a reciprocal style
Appetite for innovative technology, fast-changing business environment, data driven decision-making
Demonstrates problem solving skills
Ability to select and present insights, including performance, market and competitor analysis and to implement action plans based on the data
Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
Ability to effectively communicate to various levels and through a variety of communication channels
Ability to handle objection over phone and cold calling
Open to feedback through shadowing and lab process for continuous improvement
Able to work independently as well as be a strong team worker, ensuring the whole team wins
Help other team members acquire skills or achieve targets/goals as per the territory plan
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
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