Mediaocean is powering the future of the advertising ecosystem with technology that empowers brands and agencies to deliver impactful omnichannel marketing experiences. With over $200 billion in annualized ad spend running through its software products, Mediaocean deploys AI and automation to optimize investments and outcomes. The company's advertising infrastructure and ad tech tools are used by more than 100,000 people across the globe. Mediaocean owns and operates , the industry's trusted system of record for media management and finance, , the world's largest independent ad server and creative personalization platform, as well as, the MRC-accredited ad verification solution for brand safety and fraud detection. Visit  for more information. What You Will Do :The Associate Professional Services Consultant is responsible for professional services engagements with our clients and partners, including implementations, training, conversions, data setup and other billable services. Through needs assessment and detailed project planning, the Associate Professional Services Consultant will develop strong business partnerships with customers by functioning as a system expert, successfully onboarding clients and completing projects on-time and within budget.Responsibilities: Implement a coordinated project plan to manage successful client implementations and other professional service engagements across the Mediaocean platform suiteParticipate in thorough needs assessments and requirements gathering activitiesTrack projects and provide regular internal and external status updates highlighting accomplishments and risksWork directly with key client leads to provide expertise around software configurationWork closely with the Customer Success and Customer Experience teams to ensure a smooth transition from implementation to feature adoption and utilizationEscalated application support in accordance with internal guidelines and policies for the Mediaocean platform suiteMaintain a comprehensive understanding of in-progress product development, product vision and Mediaocean directionParticipate in internal UAT activities as requiredMaintain a good knowledge of the media/advertising industry and trends within the industryWho You Are: 2+ years of experience supporting finance teams, consulting or implementing financial systemsA degree in Accounting, Business or related field, preferably with courses in Systems Analysis and/or Project Management Sound project planning and administration skills and ability to multi-taskProven ability to meet and exceed service standards and KPIsAbility to tackle issues with a sense of urgency while maintaining professionalism and accuracyStrong customer service focusStrong research and analytical skillsExcellent written and verbal communication skills; excellent presentation skillsProficiency with Excel and PowerPointPrior experience with media agency systems or related software/applications would be desirableExperience working with Product and QA to troubleshoot, test and improve products would be desirableWhy Mediaocean:Employee assistance program – flexible working options to choose from: Full-time office / hybrid (office/home split) / full remote workingSummer Fridays (during daylight saving period)Stocked office pantry and fridgeRegular team bonding activitiesInternational mentorship programInternational buddy program – assigned during onboardingThorough onboarding plan and trainingLinkedIn learning subscriptionHeadspace Meditation AppWe would hate to miss out on your application because you do not meet every requirement – transferrable skills and education will also be considered, so please do not hesitate to apply!  Mediaocean recognizes our true strength and value shine when all our team members feel there is space in the conversation for their voices, thoughts, ideas, perspectives, and concerns. Mediaocean is committed to being an equal opportunity employer, and we consider all applicants regardless of their age, race, color, gender, sexual orientation, ethnicity, religion, national origin, disability, or veteran status. 
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