Life on the team:
Are you passionate about Project Management and ready to explore your capabilities?
We are a rapidly growing team, and we support Europe, UK, Germany, US and other regions, managing various IT infra projects/ programs. We provide a platform which lets you explore and utilize your talent and skill into Project management.
If you are excited about pursuing your career in Project Management, you are at the right place. COME JOIN US, COME GROW WITH US.
What you'll do:
Provide customer service to internal and external customers to ensure consistent experience.
Responsible for governing the processes of implementing account-specific new services, tools and applications or other changes.
Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to.
Develop and maintain strong relationships both internally and externally in order to achieve project objectives
Preparing presentations and reports
Produce documentation in line with project requirements.
Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events
Acting as SPOC for customer/CC service/project management/ service management teams for changes impacting Computacenter operational teams.
Performance Indicators
Deliver support in order to meet deadlines set by the supported managers and the business to highest level of quality.
Maintain and improve customer satisfaction levels
Understand and adhere to policies and procedures.
Demonstrates relevant Winning Together behaviours.
Maintains cost control requirements.
Attain and maintain accreditations as appropriate to the role/Contract.
Escalate unresolved risks / issues to customer counterparts/CC Service Management/CC Operations
What you'll need:
Able to define and follow instructions and procedures.
Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.
Proven ability to work under pressure and to tight deadlines.
Good administrative skills and experience, attention to detail , ensures accuracy of data
Demonstrates effective interpersonal, literacy and numeracy skills
Excellent communication skills
Good working Knowledge of MS Office
Great team player.
Excellent communication skills