Your Role

As an Associate QA Engineer, your role primarily involves ensuring the quality and validation of the functionality, and workflows of the Dialpad Product vertical. Your responsibilities will include test creation.  execution, functional testing, bug reporting and tracking. The role also expects collaboration and communication with the global teams both internal and cross-functional. 

This position reports to our Functional QA Manager/s and will be based in our Bangalore, India Office. This is a Hybrid work position and will involve working with the Team, in a office setting in Bangalore, India

What you’ll do [i.e., Responsibilities]

Collaborating with stakeholders to understand application requirements of new features, and user expectations. Identifying test scenarios, test cases, and test data to ensure maximum test coverage. Defining the scope of manual and automated testing based on the application's complexity and criticality. Executing Functional test cases and automated test cases for the Dialpad  Web Application with the browser and the Desktop Native Application Maintaining test cases and scripts within the Test Management System Analyzing test results and investigating test failures to identify root causes and provide detailed reports. Collaborating with cross-functional teams, including developers, designers, and product managers, to align on testing objectives and requirements. Create and maintain comprehensive test documentation, including test cases, test scripts, and test reports 

Skills you’ll bring [i.e., Qualifications]

1 to 3  years of qualitative Work Experience in Web Testing with BS in Software Engineering, Computer Science or any other related field Strong technical competency and experience with desktop applications and understanding of the functional testing aspects Solid understanding of Desktop app development, Application Software Desktop  user interface guidelines/standards, An absolute must is the ability to convey and document test cases and execute them Strong problem-solving skills Excellent written and verbal communication skills Ability to work on multiple simultaneous projects/initiatives Experience in VoIP, Telecommunication Systems, and Communication technologies would be an added advantage

Dialpad benefits and perks

Benefits and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.