MAU is hiring an Associate Relations Leader in Charleston, SC. As an Associate Relations Leader, you will Engage with and support MAU associates assigned to the customer site, ensuring achievement of key performance indicators. Oversee HR functions, focusing on payroll, performance counseling, and attendance tracking for all onsite MAU associates. This is a direct-hire opportunity.

Benefits Package Competitive pay Medical, dental, and vision benefits Paid holidays (11) Paid vacation Great work environment Care Partners Program – trained and experienced counselors who are available 24 hours a day, 365 days a year, nationwide Health Club Reimbursement Program Additional supplemental benefit programs 401k, Salary Continuation, Educational Reimbursement Program, and FMLA available after 12 months of service Shift Information Monday – Friday, 8:00 AM – 5:00 PM with some flexibility Career Path Progression from this position Site Supervisor Outsource Supervisor Other Corporate Support Functions Required Education and Experience High School Diploma or GED required Minimum of 2 years’ experience in human resources or employee relations General Requirements Strong analytical, mathematical, and reasoning skills Effective communication proficiency Customer and client-focused approach Proficient problem-solving and analytical skills Excellent verbal and written communication skills Preferred Requirements Bachelor’s Degree HR Certification (PHR or SHRM-CP) Lean Greenbelt Root cause analysis training Essential Functions Process, verify, and maintain employee records, including absences, investigations, performance reports, and termination details. Audit time records and handle payroll processing accurately. Apply sound judgment in risk evaluation and seek guidance when necessary. Identify and assess issues using logical problem-solving and continuously seek process improvements. Audit and authorize all necessary documentation. Support new initiatives with a focus on achieving positive outcomes. Communicate effectively in both oral and written formats. Demonstrate flexibility, creativity, fairness, discretion, and reliability. Listen actively and apply new information as appropriate. Maintain daily interactions and strong rapport with client section leaders and managers. Exhibit skills in listening, questioning, motivating, influencing, and making decisions. Plan and manage customer service activities. Clearly explain company policies, benefits, and procedures to MAU associates. Communicate policies effectively, ensuring associates understand their application and significance. Facilitate daily team meetings to align goals and expectations. Supervisory Responsibility

This position can supervise the following positions: MAU Associates Work Environment or Working Conditions

Working conditions are defined by customer facilities, spanning both administrative and manufacturing environments. This role routinely involves the use of standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines. Customer sites may also feature process manufacturing equipment and heavy industrial vehicles, with environments ranging from non-temperature-controlled areas to GMP-compliant clean rooms.

Physical Demands

This position may require the following to be performed with or without reasonable accommodation. Ability to lift 5- 20lbs periodically and 50lbs on occasion Ability to stand/walk for up to 12 hours Ability to climb stairs multiple times a day Travel Some travel required, with a preference for candidates able to travel overnight. #Internal