Client Focus

Take the lead in complex project and account management Responsible for actively developing new opportunities with existing clients Become an expert in at least one Ipsos tools/techniques  Adept knowledge of Ipsos products and services and the value it delivers to clients. Develop knowledge of competitive offer

 

Financial

Make a positive contribution to relevant business area in terms of business generation and profitability. Demonstrate as strong commercial drive and understanding of the factors which contribute to business success. Support Directors in refreshing and delivering Client/Business Plans

 

Expertise

Implement strict compliance with ISO standards. Cost and price jobs successfully Design effective and innovative proposals Contribute effectively to client pitches Make effective use of Ipsos tools and techniques Direct the Analysis Plan Responsible for the set-up and design of projects Responsible for the execution of complex projects and higher value work Design and manage complex sampling techniques and weighting Main point of contact with clients on complex project and account related matters Responsible for project and account profitability Strong support and advocate for the appropriate quality procedures on projects Lead the team to deliver presentations focused on insights and stories from data Deliver client presentations with confidence Direct team project reviews Ensures that project learnings are acted upon.

 

People 

Provide project guidance, support and coaching to team members. Manage resources/workloads on projects effectively Guide the performance development of team members Offer support for team members' ideas and proposals. Identify and promptly tackles morale issues of team members. Seek to understand and address retention challenges Recognize team member efforts through Performance Review and Appraisal and provide justified recommendation for career and personality growth.

 

Adherence to Company Rules and Regulations

Demonstrate faithful obedience to Company rules and regulations.  Communicate effectively and implement strictly all established rules and regulations. Ensure that violations are managed appropriately by following established standard procedures in handling erring employees.

 

Other Duties

While this Job Description is intended to be a specific reflection of the requirements of the position, management reserves the right to add or remove duties / key accountabilities when circumstances dictate.