Job Title:

Associate Sales Manager

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are looking for an Associate Sales Manager to join our team. Today.

We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.

The future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. If you have passion for sales leadership, a customer focus, the capacity for quick thinking and immediate action, and the ability to forecast sales outcomes, this is the right fit for you! You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales manager, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!You Have

5+ years proven work experience in a sales role

A passion for customer experience

Experience in operations and strategy building

Excellent Coaching history

A record of developing and retaining great employees

Experience maximizing revenue through best practices

Experience in Microsoft programs

Experience working with Salesforce.com or similar CRM

Experience finding solutions as a manager

Change Management skills

The ability to commute to Nashville, TN hub.

You Will

Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction

Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date

Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities

Monitor and guide team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members

Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories

Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction

Be a point of escalation for our clients and respond promptly to any issues

Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed

Work with client contact on reporting and forecasting

Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)

Work with internal functional resources and external partners to develop a coaching platform

Partner and build business relationships with all partners to ensure customer expectations are met

Work with teams and management to improve sales processes and achieve a positive customer experience

Lead team to buying/renewal process to achieve greater client satisfaction

Our Benefits and Perks

Multiple medical, dental, vision plan and life insurance programs

Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts

Paid time off, disability programs and paid parental leave.

Recognition programs

Wellness Incentive Program

Learning and Development Programs

Base Salary of $41,000 or more based on qualifications/experience

Annual Bonus Potential (target up to $13,675)

Location:

USA Nashville - 621 Mainstream Drive

Language Requirements:

English

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English

•Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.