Job Title:

Associate Sales Manager

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are looking for an Associate Sales Manager to join our team. Today.

We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.

The future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. If you have passion for sales leadership, a customer focus, the capacity for quick thinking and immediate action, and the ability to forecast sales outcomes, this is the right fit for you! You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales manager, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!You Have3+ years proven work experience in a sales roleA passion for customer experienceExperience in operations and strategy buildingExcellent Coaching historyA record of developing and retaining great employeesExperience maximizing revenue through best practicesExperience in Microsoft programsExperience working with Salesforce.com or similar CRMExperience finding solutions as a managerChange Management skillsYou WillLead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfactionProvide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-dateBe an enabler to remove roadblocks and help team to resolve challenges to support sales opportunitiesMonitor and guide team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team membersAnalyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territoriesStay current on developments in client services and within the market and ensure the team is informed on the latest trends and market directionBe a point of escalation for our clients and respond promptly to any issuesMaintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developedWork with client contact on reporting and forecastingEnsure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)Work with internal functional resources and external partners to develop a coaching platformPartner and build business relationships with all partners to ensure customer expectations are metWork with teams and management to improve sales processes and achieve a positive customer experienceLead team to buying/renewal process to achieve greater client satisfaction

Our Benefits and Perks

Multiple medical, dental, vision plan and life insurance programsRetirement Planning tools including 401(k) savings with matching contributions and Health Savings AccountsPaid time off, disability programs and paid parental leave.Recognition programsWellness Incentive ProgramLearning and Development ProgramsBase Salary of $41,000 or more based on qualifications/experienceAnnual Bonus Potential (target up to $13,675)

Location:

USA Farmington Hills MI

Language Requirements:

English

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English

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If you wish to review the Affirmative Action Plan, please click here.