**Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** + Optimizing and developing accurate repair estimates in a manner that enables the organization to achieve profit benchmarks. + Educating customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. + Providing all estimates in such a manner that allows the organization to succeed in our DRP partnerships and achieve KPI goals. + Finalizing total loss administration. + Providing personal, trusted service by reviewing the comprehensive repair process with customers. + This is achieved by: + Greeting customers by phone or in-person + Educating customers about the collision repair process including insurance claims information, processing, and payment procedures. **Qualifications** To be selected, a candidate must embody professionalism and display the skills consistent with the Crash Champions culture and brand, including but not limited to: + Arrive every day, on time, ready to learn + Commit to 7-9 months for program completion + Maintain a professional appearance + Be ambitious + Observe all areas of the location and ask questions + Attend calls + Complete all required training including assignments in CYOU and I-CAR + Complete tracker once per week through the end of Stage 2 + Write as many estimates as possible **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus (“Crash From Crash”) + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. Submit a Referral **ID** _2025-12353_ **Category** _ASAP - Associate Service Advisor Program_ **Position Type** _Regular Full-Time_ **Location : Postal Code** _76706_ **_Location : Address_** _2900 South I-35_ **Remote** _No_ **Prioritization** _Tier 2 – Staffing Needs_