Expect more. Connect more. Be more at Diebold Nixdorf.  Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. 

Ensures quality and consistency of customer service levels through continual review, feedback and service provider coaching, training and development.  This includes, the audit of product, repair processes and process documentation, as well as assist in training of repair technicians, assist in problem solving activities, process and reporting of data records and analysis, and to also receive and facilitate initial processing of complaints as received from our customers.